社交媒体影响者营销中明确披露赞助对用户参与的影响

IF 7 2区 管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS Mis Quarterly Pub Date : 2024-03-01 DOI:10.25300/misq/2023/17944
Zike Cao and Rodrigo Belo
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引用次数: 0

摘要

#html-body [data-pb-style=KEC7BE2]{justify-content:flex-start;display:flex;flex-direction:column;background-position:left top;background-size:cover;background-repeat:no-repeat;background-attachment:scroll} 社交媒体影响者营销在过去十年中大幅增长,成为许多品牌的主要广告渠道。社交媒体影响者将赞助商发布的帖子与有机内容交织在一起,这引起了监管机构和消费者权益倡导者的担忧,因为用户可能无法清楚地区分赞助商发布的内容和影响者发布的有机内容。因此,监管机构经常要求明确披露赞助内容。然而,关于明确披露赞助内容的效果,基于实地数据的实证证据却很少。因此,我们利用从 Facebook 和 Instagram 收集的大规模实地数据集,实证研究了在有影响力者的内容中明确披露赞助对用户参与度的影响。我们的实证结果表明,明确的赞助披露提高了用户对广告性质的认识,并通过增强赞助内容的透明度赢得了用户的好感。我们进一步设计了两个在线实验来证实我们的实证结果,并直接测试其背后的机制。我们的研究结果对营销人员、影响者、社交媒体平台和影响者营销行业的监管者都具有新颖而重要的意义。
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Effects of Explicit Sponsorship Disclosure on User Engagement in Social Media Influencer Marketing
Social media influencer marketing has grown substantially in the last decade and is a major advertising channel for many brands. Social media influencers weave sponsored posts with organic content into their feeds, which raises concerns among regulators and consumer advocates that users may not be able to clearly distinguish between sponsored and organic influencer content. Thus, regulators often mandate the explicit disclosure of sponsored content. However, there is little empirical evidence based on field data about the effects of explicit sponsorship disclosure. Therefore, we empirically investigate the effects of explicitly disclosing sponsorship in influencers’ content on users’ engagement using a large-scale field dataset collected from Facebook and Instagram. Our empirical results suggest that explicit sponsorship disclosure increases user awareness of the advertising nature and earns users’ favorability by enhancing transparency about the sponsored content. We further designed two online experiments to corroborate our empirical results and directly test the underlying mechanisms. Our findings have novel and important implications for marketers, influencers, social media platforms, and regulators in the influencer marketing industry.
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来源期刊
Mis Quarterly
Mis Quarterly 工程技术-计算机:信息系统
CiteScore
13.30
自引率
4.10%
发文量
36
审稿时长
6-12 weeks
期刊介绍: Journal Name: MIS Quarterly Editorial Objective: The editorial objective of MIS Quarterly is focused on: Enhancing and communicating knowledge related to: Development of IT-based services Management of IT resources Use, impact, and economics of IT with managerial, organizational, and societal implications Addressing professional issues affecting the Information Systems (IS) field as a whole Key Focus Areas: Development of IT-based services Management of IT resources Use, impact, and economics of IT with managerial, organizational, and societal implications Professional issues affecting the IS field as a whole
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