社会资本会影响供应链绩效吗?建立基本机制和边界条件

Aisha Chohan, Ghulam Hussain, Imran Shafique
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引用次数: 0

摘要

目的 本研究探讨了社会资本通过供应链质量整合(SCQI)对供应链绩效的直接和间接影响,供应链质量整合是指从质量管理的角度整合供应链合作伙伴。本研究还探讨了环境不确定性在社会资本与 SCQI 之间联系中的调节作用,并确定了社会资本通过 SCQI 对供应链绩效的条件间接效应。设计/方法/途径通过对巴基斯坦制造企业供应链专业人员的自填式调查,采用时滞研究设计收集数据。结果表明,社会资本与供应链绩效之间存在正相关关系。SCQI 部分调节了社会资本与供应链绩效之间的关系。环境不确定性在很大程度上调节了这种关系,即与环境不确定性较低的企业相比,在环境不确定性较高的情况下运营的企业更有可能利用其社会资本发展 SCQI。在整个供应链中利用社会资本可促进整个供应链的紧密联系和以质量为导向的方法,并提高整体绩效。本研究的独创性在于它借鉴了动态能力理论和权变理论,并整合了在环境不确定性边界条件下有关社会资本、SCQI 和供应链绩效的分散学术研究。
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Does social capital affect supply chain performance? Establishing an underlying mechanism and a boundary condition

Purpose

This study examines the direct and indirect effects of social capital on supply chain performance via supply chain quality integration (SCQI), which refers to integrating supply chain partners from the perspective of quality management. It also examines the moderating role of environmental uncertainty in the link between social capital and SCQI and determines the conditional indirect effect of social capital on supply chain performance via SCQI.

Design/methodology/approach

Data were collected using a time-lagged research design through a self-administered survey of supply chain professionals in manufacturing firms in Pakistan. Hayes’ PROCESS Macro was used to test the hypotheses.

Findings

The results show a positive relationship between social capital and supply chain performance. SCQI partially mediates the relationship between social capital and supply chain performance. Environmental uncertainty significantly moderates that relationship in such a way that firms that operate under high environmental uncertainty are more likely to use their social capital to develop SCQI than firms that operate under low environmental uncertainty.

Practical implications

The study has practical implications for managers who seek to implement SCQI practices using social capital. Leveraging social capital across the supply chain fosters strong connections and a quality-oriented approach across the supply chain, and improves overall performance. Managers can use the power of social capital to navigate environmental uncertainty.

Originality/value

This study’s originality lies in its drawing on the dynamic capability theory and contingency theory and integrating the dispersed scholarly work on social capital, SCQI, and supply chain performance under the boundary condition of environmental uncertainty.

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来源期刊
CiteScore
7.90
自引率
9.70%
发文量
87
期刊介绍: ■Organisational design and methods ■Performance management ■Performance measurement tools and techniques ■Process analysis, engineering and re-engineering ■Quality and business excellence management Articles can address these topics theoretically or empirically through either a descriptive or critical approach. The co-Editors support articles that significantly bring new knowledge to the area both for academics and practitioners. The material for publication in IJPPM should be written in a manner which makes it accessible to its entire wide-ranging readership. Submissions of highly technical or mathematically-oriented papers are discouraged.
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