通过人才管理实践发展组织绩效:员工满意度在学习型组织中的中介作用

IF 4.5 3区 管理学 Q1 BUSINESS Business Process Management Journal Pub Date : 2024-04-15 DOI:10.1108/bpmj-03-2023-0208
Naimatullah Shah, Safia Bano, Ummi Naiemah Saraih, Nadia A. Abdelmageed Abdelwaheed, Bahadur Ali Soomro
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引用次数: 0

摘要

目的当今的人才管理研究日益增多,因为组织需要努力应对挑战,有效管理人才以实现组织的战略议程。然而,具体到学习型组织,对人才管理实践的调查却很有限,本研究探讨了人才管理实践在巴基斯坦员工满意度和组织绩效中的作用。设计/方法/途径本研究采用定量方法,在巴基斯坦多所大学(公立和私立)进行。研究结果该研究通过结构方程建模(SEM)分析得出的结果强调了大多数人才管理实践(即人才识别、人才发展、人才文化和人才保留)对员工满意度和组织绩效的积极而显著的影响(人才吸引是例外)。员工满意度对组织绩效产生了积极而显著的影响,并被认为具有中介效应,在大多数人才管理实践(人才识别、人才开发、人才文化和人才保留)与组织绩效之间架起了桥梁。原创性/价值本研究通过建立一个促进学习型组织中员工满意度和组织绩效的人才管理实践框架,填补了研究空白,值得进一步研究。
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Developing organizational performance through talent management practices: employee satisfaction’s mediating role in learning organizations

Purpose

Talent management research today is increasing as organizational requirements attempt to meet the challenges of effectively managing talent to achieve organizations’ strategic agendas. However, in learning organizations specifically, investigations of talent management practices are limited, with this study exploring the role of talent management practices in employee satisfaction and organizational performance in Pakistan.

Design/methodology/approach

The study was conducted in various universities (public and private) in Pakistan using a quantitative approach. Cross-sectional data are collected through a questionnaire, with analysis and conclusions based on completed questionnaires from 403 respondents.

Findings

The study’s findings from the analysis by structural equation modeling (SEM) emphasize the positive and significant effects of most talent management practices (i.e. talent identification, talent development, talent culture and talent retention) on employee satisfaction and organizational performance (talent attraction is the exception). Employee satisfaction positively and significantly affects organizational performance and is found to have a mediating effect, bridging the relationships of most talent management practices (talent identification, talent development, talent culture and talent retention) with organizational performance.

Practical implications

The study’s findings support human resource professionals, academics and policymakers in managing talent practices to enhance organizational performance. The findings assist in developing core skills and talent-related competencies to achieve organizational goals and success.

Originality/value

The study fills the research gaps by developing a framework of talent management practices for employee satisfaction and organizational performance in learning organizations, which warrants further consideration.

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来源期刊
CiteScore
8.60
自引率
9.80%
发文量
58
期刊介绍: Business processes are a fundamental building block of organizational success. Even though effectively managing business process is a key activity for business prosperity, there remain considerable gaps in understanding how to drive efficiency through a process approach. Building a clear and deep understanding of the range process, how they function, and how to manage them is the major challenge facing modern business. Business Process Management Journal (BPMJ) examines how a variety of business processes intrinsic to organizational efficiency and effectiveness are integrated and managed for competitive success. BPMJ builds a deep appreciation of how to manage business processes effectively by disseminating best practice. Coverage includes: BPM in eBusiness, eCommerce and eGovernment Web-based enterprise application integration eBPM, ERP, CRM, ASP & SCM Knowledge management and learning organization Methodologies, techniques and tools of business process modeling, analysis and design Techniques of moving from one-shot business process re-engineering to continuous improvement Best practices in BPM Performance management Tools and techniques of change management BPM case studies.
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