工作满意度、工作压力和自我效能对酒店业员工绩效的影响

Olfin Ishak, Santi Nururly, Nurdin Yusuf, Donny Dharmawan, Elizabeth
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引用次数: 0

摘要

本研究旨在探讨职业倦怠和自我效能感是否会影响工人的工作满意度和绩效。研究对象包括所有员工。研究人员采用目的性抽样和非概率抽样方法,选取了 100 名参与者作为样本。研究人员采用问卷调查作为主要研究工具,并利用 SPSS 软件执行定量分析程序进行数据分析。分析结果表明,首先,自我效能感会显著影响工作满意度。其次,工作满意度也会受到职业倦怠的显著影响。第三,职业倦怠和自我效能感同时对工作满意度产生重大影响。第四,自我效能感对员工绩效有重大影响。第五,职业倦怠也会对员工绩效产生重大影响。第六,员工绩效受工作幸福感的影响很大。最后,工作满意度是自我效能感和职业倦怠之间的中介,对员工绩效有相当大的影响。总之,这些研究结果在路径分析的背景下全面揭示了这些因素之间的复杂关系。这项研究为人力资源管理提供了宝贵的见解,有助于提高员工的福利和绩效。
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The Role Of Job Satisfaction, Stress Due To Workload And Self Efficacy On Employee Performance In Hospitality Industry
The purpose of this study is to examine if burnout and self-efficacy have an impact on workers' job satisfaction and performance. All employees are included in the research population. A sample of 100 participants was chosen using purposive and non-probability sampling approaches. The researcher employed a questionnaire as the primary research tool, and SPSS was utilized to perform quantitative analysis procedures for data analysis. The analysis's findings indicate that, to start, self-efficacy significantly affects work satisfaction. Secondly, job satisfaction is significantly impacted by burnout as well. Third, burnout and self-efficacy both significantly affect job satisfaction at the same time. Fourth, employee performance is significantly impacted by self-efficacy. Fifth, staff performance is significantly impacted by burnout as well. Sixth, employee performance is highly influenced by job happiness. Lastly, job satisfaction acts as a mediator between self-efficacy and burnout, which has a considerable impact on employee performance. Overall, these findings provide a comprehensive picture of the complex relationships between these factors in the context of path analysis. This research provides valuable insights for human resource management to improve employee well-being and performance.
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