环保知识和绩效是否会促进机场的环保行为?调节中介效应

IF 4.5 3区 管理学 Q1 BUSINESS Business Process Management Journal Pub Date : 2024-05-02 DOI:10.1108/bpmj-08-2023-0607
Ahmed Eid, Matevz Obrecht, Ahmed Hussein Ali, Mahmoud Barakat
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引用次数: 0

摘要

目的根据理性行动理论,本研究旨在探讨环境知识(EK)和环境可持续发展绩效(EP)对以环境态度(ATT)为中介的环境行为(EB)的影响。此外,本研究还考察了环境广告(ADD)对环境知识(EP)与环境行为(EB)之间的间接关系(一方面以 ATT 为中介)以及环境知识(EK)与环境行为(EB)之间的间接关系(另一方面以 ATT 为中介)的调节作用。设计/方法/途径本研究使用在线和自填问卷的主要定量数据,在国际范围内收集了北非国家(NAC)(埃及、阿尔及利亚、突尼斯、利比亚、摩洛哥和苏丹)乘客的数据。共收集了 1,052 份来自埃及机场旅客的调查问卷。通过基于协方差的结构方程模型对收集到的数据进行了分析。研究结果研究结果表明,ATT 调节了环境知识与行为之间的关系。此外,ATT 对机场的环境行为和环境可持续性绩效具有中介作用。此外,ADD 通过 ATT 的中介效应调节了 EP 与个人环境知识和行为之间的间接关联。研究局限性/意义本研究成果将有助于扩大该理论的范围,利用研究变量将其抽象概念概念化,并将其应用于 NAC 国家。本研究旨在帮助机场当局制定提高环境绩效的标准。加强环境问题至关重要,尤其是在机场方面,因为机场一直是环境问题的重要关注对象。鉴于机场是非洲大陆温室气体排放的主要来源,本研究考察了北航机场乘客的环保做法。本研究的目的是通过努力改变人类对环境的态度,加强自然与人类之间的关系。这一举措的目的是通过培养使用机场设施的个人的环保意识,缩小目前社会与环境之间的差距。原创性/价值由于全球供应链优先考虑环保运输系统,本研究为机场当局提供了一个概念框架,以制定和创建相关政策,推动航空旅客的行为朝着南航的环保实践方向发展。
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Does environmental knowledge and performance engender environmental behavior at airports? A moderated mediation effect

Purpose

Drawing on the reasoned action theory, this study aims to examine the impact of environmental knowledge (EK) and environmental sustainability performance (EP) on environmental behavior (EB) mediated by environmental attitude (ATT). Furthermore, to examine the moderating effect of environmental advertising (ADD) on the indirect relationship between EP and EB, mediated by ATT on the one hand, and EK on EB, on the other hand, mediated by ATT.

Design/methodology/approach

The data were gathered within an international context for passengers from North African countries (NAC) (Egypt, Algeria, Tunisia, Libya, Morocco and Sudan) using primary quantitative data from online and self-administered questionnaires. A total of 1,052 questionnaires were collected from passengers who traveled through Egyptian airports. The collected data were analyzed through covariance-based structural equation modeling.

Findings

The findings indicated that ATT moderates the relationship between environmental knowledge and behavior. In addition, ATT mediates the airports' environmental behavior and environmental sustainability performance. Moreover, ADD moderates the indirect association between EP and individuals' environmental knowledge and behavior through the mediated effect of ATT.

Research limitations/implications

This research output will help extend the theory’s scope by conceptualizing its abstract ideas using research variables and applying them in NAC countries. This can be a milestone for altering individuals' behavior toward the environment in airports.

Practical implications

This study aims to assist airport authorities in the development of standards for enhancing environmental performance. Enhancing environmental issues is of utmost importance, especially in the context of airports, which have been a subject of significant environmental concern. This study examined the environmental practices of airport passengers in NAC, given their significant role as the primary source of greenhouse gas emissions on the African continent. The present approach has the potential to be utilized in modifying airport conduct and enhancing stakeholder engagement, specifically within the context of NAC.

Social implications

The objective of this study is to enhance the relationship between nature and humans by endeavoring to modify human attitudes toward the environment. The objective of this initiative is to bridge the current disparity in the socio-environmental connection by fostering environmental consciousness among individuals who utilize airport facilities. The objective will be accomplished by the construction of a theoretical framework that integrates crucial elements acknowledged for their substantial influence on altering human attitudes, thus fostering a greater sense of environmental consciousness and ultimately improving societal well-being.

Originality/value

Since the global supply chain prioritizes environmental transportation systems, this study provides a conceptual framework for airport authorities to develop and create policies to push air passengers' behavior toward environmental practices in NAC.

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来源期刊
CiteScore
8.60
自引率
9.80%
发文量
58
期刊介绍: Business processes are a fundamental building block of organizational success. Even though effectively managing business process is a key activity for business prosperity, there remain considerable gaps in understanding how to drive efficiency through a process approach. Building a clear and deep understanding of the range process, how they function, and how to manage them is the major challenge facing modern business. Business Process Management Journal (BPMJ) examines how a variety of business processes intrinsic to organizational efficiency and effectiveness are integrated and managed for competitive success. BPMJ builds a deep appreciation of how to manage business processes effectively by disseminating best practice. Coverage includes: BPM in eBusiness, eCommerce and eGovernment Web-based enterprise application integration eBPM, ERP, CRM, ASP & SCM Knowledge management and learning organization Methodologies, techniques and tools of business process modeling, analysis and design Techniques of moving from one-shot business process re-engineering to continuous improvement Best practices in BPM Performance management Tools and techniques of change management BPM case studies.
期刊最新文献
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