商业生态系统数学模型

O. Kalenov
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引用次数: 0

摘要

文章讨论了建立商业生态系统数学模型的方法。为了使模型具有客观性,建议将商业生态系统作为以客户为中心的三要素进行研究,其中包括:第一,在开发、生产和营销过程中相互作用的分支机构间归属要素的整体;第二,一个或多个数字平台,以及围绕一家公司整合的各种服务。它使客户有机会以 "无缝 "的方式在这些平台上移动,并从这些平台的综合利用中获益,在一个窗口的条件下满足客户的需求。第三,这种模式涵盖了组织本身,它采用创新的管理方法,将企业视为一个自我发展的复杂生命体,能够与外部环境有效互动。显示企业系统盈利能力的最重要参数是商品和服务的价格,应同时从不同方面进行研究:客户、供应商和生态系统的组织者(所有者)。除了为所有参与者提供有利可图的价格外,为了评估参与商业生态系统的效率,建议研究成本最小化、市场份额最大化和客户满意度最大化的功能。通过这些标准体系,我们一方面可以确定商业生态系统的极限,另一方面可以模拟其各要素的行为,并在此基础上做出适当的管理决策。
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Mathematic Model of Business-Ecosystem
   The article discusses the approach to building a mathematic model of business-ecosystem. To provide objectivity to the model it is proposed to study business-ecosystem as a customer-centric triad, which includes, firstly, the totality of elements of inter-branch belonging interacting in the process of development, production and marketing; secondly, one or several digital platforms with a set of various services integrated around one company. It gives the customer an opportunity to move in a ‘seamless’ way along them and obtain benefits from their complex use and satisfy his/her needs in conditions of one window. And thirdly, this pattern covers the organization itself, which uses innovation approaches to management and considers the enterprise as a self-developing complex living body that can effectively interact with the outward environment. The most important parameter showing profitability of staying in business-system is price of goods and services, which shall be studied from different sides at the same time: customer, supplier and organizer (proprietor) of the eco-system. Apart from profitable price for all participants, in order to assess efficiency of participation in business-ecosystems it is proposed to investigate functions of cost minimization, market share maximization and the rate of customer satisfaction maximization. The system of these criteria allows us, on the one hand, to identify limits of the business-ecosystem and on the other hand, to model the behavior of its elements and on this basis to make adequate managerial decisions.
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