探索运动员品牌形象对粉丝行为结果的影响:情感依恋和感知价格价值的作用

Longzhao Zheng, Ying Xu
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引用次数: 0

摘要

目的 本研究旨在探讨运动员品牌形象对粉丝社交媒体参与度和购买意向的影响,同时考察情感依恋对这些关系的中介作用,以及感知价格价值在情感依恋和购买意向之间的调节作用。结果表明,运动员的运动表现与粉丝的社交媒体参与度和购买意向之间存在正相关关系。运动员迷人的外表和适销对路的生活方式对粉丝购买意向的影响依次受到情感依恋和社交媒体参与的中介。此外,运动员的场外形象和购买意向的中介效应取决于粉丝的感知价格价值。研究局限性/启示运动员和营销人员可以整合并利用场内和场外属性,培养与粉丝的情感联系。体育组织和管理者需要关注粉丝在社交媒体上的参与度,并提供能够提高参与度并转化为交易行为意向的内容。原创性/价值本研究提供了情感依恋在运动员品牌形象和粉丝购买意向之间的中介作用的实证证据。涉及情感依恋和社交媒体参与(非交易行为意向)的解释机制预计将对传统的粉丝交易行为意向框架起到显著的补充作用。此外,研究还引入并证实了感知价格价值是影响情感依恋与购买意向之间关系的重要调节因素。
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Exploring the impact of athlete brand image on fans’ behavioural outcomes: the role of emotional attachment and perceived price value
PurposeThis study aims to explore the impact of athlete brand image on fans’ social media engagement, purchase intentions, and also examines the mediating role of emotional attachment on these relationships, as well as the moderating role of perceived price value between emotional attachment and purchase intentions.Design/methodology/approachThe data are based on an online survey conducted in China (N = 572). The PLS-SEM (partial least squares structural equation model) and regression-based estimation method (PROCESS) are employed to test the hypotheses.FindingsThe results indicate a positive relationship between athletes’ athletic performance and fans’ social media engagement as well as purchase intentions. The impact of athletes’ attractive appearance and marketable lifestyle on fans’ purchase intentions is sequentially mediated by emotional attachment and social media engagement. Moreover, the mediation effect of athletes’ off-field image and purchase intentions is contingent upon fans’ perceived price value.Research limitations/implicationsAthletes and marketers could integrate and leverage both the on-field and off-field attributes to cultivate emotional connections with fans. Sports organizations and managers need to pay attention to fans’ social media engagement and provide content that increases engagement and converts into transactional behavioural intentions.Originality/valueThe study provides empirical evidence of the mediating role of emotional attachment between athlete brand image and fans’ purchase intentions. The explanatory mechanisms involving emotional attachment and social media engagement (non-transactional behavioural intentions) are anticipated to be a noteworthy addition to the traditional fan transactional behavioural intentions framework. Moreover, the research introduces and confirms perceived price value as a crucial moderating factor influencing the relationship between emotional attachment and purchase intentions.
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