授权型领导、员工组织承诺和组织公民行为:领导者的真实性和信任的作用

Muhammad Mustafa Raziq, Riyan Wazir, Mumtaz Ali Memon, John Lewis Rice, Muhammad Moazzam
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引用次数: 0

摘要

目的根据领导者-成员交换(LMX)理论,我们研究了授权型领导在员工组织承诺和组织公民行为中的作用。此外,我们还研究了这些关系是否可以用追随者对领导者的信任和领导者的真实性等因素来解释。结果结果表明,对领导者的信任对授权型领导与组织公民行为和组织承诺之间的关系起着积极的中介作用。我们还发现,授权型领导与这两种组织结果之间存在直接关联。原创性/价值 本文揭示了授权型领导的重要意义,尤其是对于经常在压力大、等级制度森严的组织环境中工作的酒店业员工而言。我们的研究结果提供了一条途径,即主管应如何遵循授权式领导,并在员工中建立信任,以取得更好的组织成果。研究结果具有重要的理论和实践意义,并为今后的研究提出了建议。
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Empowering leadership, employee organizational commitment and organizational citizenship behavior: the roles of leader authenticity and trust

Purpose

Drawing on the leader–member exchange (LMX) theory, we examine the role of empowering leadership in employee organizational commitment and the organizational citizenship behavior. Furthermore, we examine if these relationships are explained by factors such as follower trust in the leader and leader authenticity.

Design/methodology/approach

We draw on survey data from 153 individuals serving the hospitality industry sector. The data are analyzed using structural equation modeling.

Findings

Results show that trust in a leader positively mediates the relationship between empowering leadership and organizational citizenship behavior as well as organizational commitment. We also find a direct association between empowering leadership and the two organizational outcomes. However, we do not find evidence of the moderating role of leader authenticity in empowering leadership and trust in leader–leader relationship.

Originality/value

This paper brings to light the significance of empowering leadership, especially for hospitality workers who often operate in stressful and deeply hierarchical organizational environments. Our study findings provide a pathway for how supervisors should follow an empowering form of leadership annculcate trust in employees for better organizational outcomes. The findings indicate significant theoretical and practical implications and offer recommendations for future research.

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来源期刊
CiteScore
7.90
自引率
9.70%
发文量
87
期刊介绍: ■Organisational design and methods ■Performance management ■Performance measurement tools and techniques ■Process analysis, engineering and re-engineering ■Quality and business excellence management Articles can address these topics theoretically or empirically through either a descriptive or critical approach. The co-Editors support articles that significantly bring new knowledge to the area both for academics and practitioners. The material for publication in IJPPM should be written in a manner which makes it accessible to its entire wide-ranging readership. Submissions of highly technical or mathematically-oriented papers are discouraged.
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