影响者营销:通过来源可信度解释影响者自我展示策略对品牌反应的影响

IF 3.6 3区 管理学 Q2 BUSINESS Marketing Intelligence & Planning Pub Date : 2024-05-31 DOI:10.1108/mip-03-2023-0125
Eva A. van Reijmersdal, Marieke Walet, Andrea Gudmundsdóttir
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引用次数: 0

摘要

目的 自我呈现是影响者营销的一个重要方面。本研究借鉴自我呈现理论和来源可信度理论,旨在揭示普通人、意见领袖和微型名人的自我呈现策略如何影响来源可信度(即可信度、专业知识、外貌吸引力和社会吸引力),以及来源可信度如何反过来影响品牌反应。研究结果表明,外行人的展示策略比微名人的展示策略更有说服力,因为外行人具有更高的(1)信任度和(2)社会吸引力。此外,意见领袖被认为比普通人拥有更多的专业知识,因此积极地增强了品牌反应。研究局限/意义目前的研究结果为解释自我陈述策略对品牌反应的影响的理论机制(即专业知识、可信度和社会吸引力)提供了相关见解。本研究表明,外行和意见领袖的自我展示策略相对更具说服力。原创性/价值本研究首次表明,影响者的自我展示策略决定了人们对影响者推广的品牌的反应。此外,我们还表明,影响者的信任度、社会吸引力和专业知识可以解释这些影响。
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Influencer marketing: explaining the effects of influencer self-presentation strategies on brand responses through source credibility

Purpose

Self-presentation is an important aspect of influencer marketing. Drawing upon self-presentation theory and source credibility theory, this study aimed to unravel how the self-presentation strategies of a layperson, opinion leadership and micro-celebrity influence source credibility (i.e. trustworthiness, expertise, physical attractiveness and social attractiveness) and how source credibility, in turn, affects brand responses.

Design/methodology/approach

An online experiment among female participants (N = 229) was conducted. Participants were shown a sponsored blog in which the influencer presented herself as either a layperson, an opinion leader or a micro-celebrity.

Findings

The study demonstrated that the presentation strategy of a layperson was more persuasive than a micro-celebrity presentation because of higher levels of (1) trust and (2) social attractiveness. In addition, opinion leaders were perceived as having more expertise than laypeople and, therefore, positively enhanced brand responses.

Research limitations/implications

The current findings provide relevant insights into the theoretical mechanisms (i.e. expertise, trustworthiness and social attractiveness) that explain the effects of self-presentation strategies on brand responses.

Practical implications

Our findings imply that credibility perceptions determine the persuasiveness of the SMI. This study showed that layperson and opinion leadership self-presentation strategies are relatively more persuasive.

Originality/value

This study is the first to show that influencers’ self-presentation strategies determine how people respond to the brands that influencers promote. In addition, we show that these effects are explained by the influencers’ trust, social attractiveness and expertise.

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来源期刊
CiteScore
8.00
自引率
9.10%
发文量
64
期刊介绍: Marketing Intelligence & Planning (MIP) facilitates communication between researchers and practitioners, providing the users of research with a wealth of robust and relevant information. At a time when some journals are losing their relevance to industry and practical requirements, MIP successfully offers a bridge between academic and practitioner thinking, while retaining a high level of scientific rigour.
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