组织信任与护士的工作参与度之间的关系

Aya Sabry Fathy, Samia Mohamed Adam, Samah mohamed Elsayed
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摘要

背景:组织信任可提高员工的工作参与度、工作绩效、工作满意度、缺勤率和离职率,从而提高员工的工作参与度。高水平的技能多样性会导致员工的工作负担过重,从而增加员工的工作压力,降低员工的工作参与度。研究目的:本研究旨在评估组织信任与员工护士工作参与度之间的关系。研究设计:采用描述性相关设计。研究对象150 名员工护士中有 110 名员工护士参与研究。工具:使用组织信任问卷和工作参与量表两种工具收集数据。结果:超过四分之三(77.3%)的研究对象对(对主管的信任)有较高的认知水平,而(26.4%)的研究对象对(对组织的信任)有较低的认知水平,(68.2)的研究对象对(与自我概念相符的绩效)有较高的工作参与水平,而(10.9%)的研究对象对(作为自尊中心的绩效)有较低的工作参与水平。结论:组织信任与工作参与之间存在明显的统计正相关。建议医院管理当局应通过经常与护士会面、让护士参与决策、提供激励措施以及尊重和公平对待护士来提高护士对组织的信任。
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Relationship between Organizational Trust and Job Involvement among Staff Nurses
Background: Organization trust lead to higher employees involved to their job, high-quality performance, higher job satisfaction, lower absenteeism, as well as lower labour turnover which subsequently lead to higher employees’ job involvement. A high level of skill variety leads to exceeding employee job workload, thus increases employee job pressure and decrease employee job involvement. Aim: This study aims at assessing relationship between organizational trust and job involvement among staff nurses. Research design: A descriptive correlational design was used. Subjects: 110 staff nurses out of150 staff nurses included in the study. Tools: Data was collected by using two tools organizational Trust questionnaire and job Involvement scale. Results: more than three quarters (77.3%) of them had a high perception level regarding the (trust to supervisor), while (26.4%) of the studied nurses had a low level of perception regarding the (trust to organization),(68.2)high job involvement level regarding (performance compatible with self –concept), while (10.9%) of the studied nurses had low job involvement level regarding (performance as a central to self-esteem). Conclusion: there was significant statistical positive correlation between organizational trust and job involvement. Recommendations: Hospital administrative authorities should increase staff nurses’ trust in the organization through conducting frequent meeting with them, sharing them in decisions, providing incentives and treating staff nurses with respect and fairness.
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