{"title":"人工智能支持的体验蓝图设计方法：利用人工智能共同创造医疗体验之旅","authors":"Suhaib Aslam, Sander Bogers","doi":"10.30819/touchpoint.15-1.09","DOIUrl":null,"url":null,"abstract":"\n As we navigate complex service landscapes, how might we harness the power of generative AI to enhance the experience blueprinting process? Our explorations delve into the potential of AI in co-creating detailed, context-aware journeys – offering a fresh perspective on integrating AI with service design.\n\n","PeriodicalId":498000,"journal":{"name":"Touchpoint","volume":"22 1","pages":""},"PeriodicalIF":0.0000,"publicationDate":"2024-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"An AI-enabled Approach to Experience Blueprinting: Co-creating healthcare experience journeys with AI\",\"authors\":\"Suhaib Aslam, Sander Bogers\",\"doi\":\"10.30819/touchpoint.15-1.09\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"\\n As we navigate complex service landscapes, how might we harness the power of generative AI to enhance the experience blueprinting process? Our explorations delve into the potential of AI in co-creating detailed, context-aware journeys – offering a fresh perspective on integrating AI with service design.\\n\\n\",\"PeriodicalId\":498000,\"journal\":{\"name\":\"Touchpoint\",\"volume\":\"22 1\",\"pages\":\"\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2024-06-04\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Touchpoint\",\"FirstCategoryId\":\"0\",\"ListUrlMain\":\"https://doi.org/10.30819/touchpoint.15-1.09\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Touchpoint","FirstCategoryId":"0","ListUrlMain":"https://doi.org/10.30819/touchpoint.15-1.09","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
An AI-enabled Approach to Experience Blueprinting: Co-creating healthcare experience journeys with AI
As we navigate complex service landscapes, how might we harness the power of generative AI to enhance the experience blueprinting process? Our explorations delve into the potential of AI in co-creating detailed, context-aware journeys – offering a fresh perspective on integrating AI with service design.
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