探索西澳大利亚牙科诊所模拟患者方法的可用性:试点调查。

IF 1.7 Q3 DENTISTRY, ORAL SURGERY & MEDICINE Clinical and Experimental Dental Research Pub Date : 2024-07-05 DOI:10.1002/cre2.906
Viduni Liyange, Xin Rong Low, Joon Soo Park, Hien C. Ngo, Rhonda Clifford, Liza Seubert
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引用次数: 0

摘要

研究目的本研究旨在探讨牙科工作人员对模拟病人方法的了解以及对使用该方法的支持,从而调查牙科工作人员的分诊能力:邀请西澳大利亚州牙科诊所的工作人员参与横向在线问卷调查,问卷包括人口统计学问题、分诊问题和模拟患者方法知识。对定量数据进行了描述性检验和参数检验;对定性回答进行了主题分析:在 100 名参与者中,大多数为女性(71%),年龄在 25-39 岁之间(57%),牙科医生(46%),在私人诊所工作(60%)。82%的参与者负责分流牙科预约咨询,但只有26%的人听说过模拟患者研究。大多数参与者(66%)在分流预约时花了 1-5 分钟,只有不到一半的参与者(29%)询问了病史、加重或减轻病情的因素。尽管参与者普遍对使用模拟病人方法调查实践持积极态度,但也发现了一些问题:我们的探索性研究结果表明,利用模拟患者研究来改善普通牙科诊所牙科接待员对患者的护理是有潜力的。
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Exploring the usability of simulated patient methodology in dental clinics in Western Australia: A pilot survey

Objectives

This study aimed to explore the dental staff knowledge of simulated patient methodology and support for its use to investigate dental staffs' triaging ability.

Material and Methods

Staff at dental practices in Western Australia were invited to participate in a cross-sectional online questionnaire, consisting of demographic questions, questions on triaging, and knowledge of simulated patient methodology. Descriptive and parametric tests were undertaken for quantitative data; qualitative responses were thematically analyzed.

Results

Of the 100 participants, most were female (71%), aged 25−39 years (57%), dentists (46%), and worked in private practices (60%). While 82% of participants triaged dental appointment enquiries, only 26% had heard of simulated patient studies. The majority (66%) of participants spent 1−5 min when triaging appointments and less than half (29%) asked about medical history, aggravating or alleviating factors. Although there was a general positive attitude toward use of simulated patient methodology to investigate practice, some concerns were identified.

Conclusions

The findings of our exploratory study suggests that there may be a potential for utilizing simulated patient studies to improve the care of patients by dental receptionists in general dental practices.

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来源期刊
Clinical and Experimental Dental Research
Clinical and Experimental Dental Research DENTISTRY, ORAL SURGERY & MEDICINE-
CiteScore
3.30
自引率
5.60%
发文量
165
审稿时长
26 weeks
期刊介绍: Clinical and Experimental Dental Research aims to provide open access peer-reviewed publications of high scientific quality representing original clinical, diagnostic or experimental work within all disciplines and fields of oral medicine and dentistry. The scope of Clinical and Experimental Dental Research comprises original research material on the anatomy, physiology and pathology of oro-facial, oro-pharyngeal and maxillofacial tissues, and functions and dysfunctions within the stomatognathic system, and the epidemiology, aetiology, prevention, diagnosis, prognosis and therapy of diseases and conditions that have an effect on the homeostasis of the mouth, jaws, and closely associated structures, as well as the healing and regeneration and the clinical aspects of replacement of hard and soft tissues with biomaterials, and the rehabilitation of stomatognathic functions. Studies that bring new knowledge on how to advance health on the individual or public health levels, including interactions between oral and general health and ill-health are welcome.
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