Shopee在线商店网站质量对在线购买意向的影响分析

Angela Triwani, Stefani Sitorus, Program Studi, Manajemen Rekayasa, F. Teknologi, Industri, M. Simanjuntak, Industri Institut Teknologi, Del
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摘要

摘要 本研究分析了在线商店网站 Shopee 的质量对消费者在线购买意愿的影响。本研究采用定量方法,对网站质量的四个维度进行了调查:信息质量、易用性、网站设计和可信度。数据是通过对 Shopee 的活跃用户进行在线调查,使用李克特量表进行问卷调查收集的。在线购买意向是根据购买的可能性、购买的欲望和寻求信息的意向来衡量的。统计分析用于确定网站质量与购买意向之间的关系,并找出最具影响力的维度。希望本研究的结果能为在线商店网站(尤其是 Shopee)制定营销策略和改善其在提高消费者在线购买意向方面的表现提供启示。
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Analisis Pengaruh Kualitas Situs Web Toko Online Shopee Terhadap Niat Pembelian Online
Abstract This research analyzes the influence of the quality of the online shop website Shopee on consumers' online purchasing intentions. Using a quantitative approach, this study investigates four dimensions of website quality: information quality, ease of use, website design, and trustworthiness. Data was collected through an online survey of active Shopee users using a questionnaire with a Likert scale. Online purchase intention is measured based on the possibility of buying, desire to buy, and intention to seek information. Statistical analysis was used to determine the relationship between website quality and purchase intention, as well as identify the most influential dimensions. It is hoped that the results of this research will provide insight into developing marketing strategies and improving the performance of online shop websites, especially Shopee, in increasing consumers' online purchasing intentions.  
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