商业模式中的订阅机制和组成部分

Jingxian Du, Meiran Guo, Tiancheng Feng, Guangsheng Liang, Bingran Yue
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引用次数: 0

摘要

订阅商业模式改变了传统的产品和服务消费方式,因为它能够创造持续收入、建立忠诚客户群并适应客户口味的变化。本文重点介绍订阅商业模式的几个关键机制和组成部分,以说明它们如何帮助企业在复杂的商业竞争中保持客户忠诚度、实现客户终身价值以及实现年度和/或月度经常性收入。为了进一步创新和调整订阅业务模式,有机会进一步研究数字工具在提供服务、客户参与和收入增长方面的作用。
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The Mechanism and Components of Subscriptions in the Business Model
The subscription business model transforms the traditional way products and services are consumed since it enables generating ongoing revenues, building loyal customer bases, and adapting to shifting customer tastes. This paper focuses on several key mechanisms and components of subscription business models to illustrate how they can help companies maintain Customer Loyalty, achieve Customer Lifetime Value, and achieve Annual and/ or Monthly Recurring Revenue in the face of complex business competition. For further innovation and adaptation of the subscription business model, there are opportunities to further study the role of digital tools in service delivery, customer participation, and revenue growth.
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