当道德受到损害时:了解员工对企业道德违规行为的反应

IF 4.1 3区 管理学 Q2 BUSINESS Public Relations Review Pub Date : 2024-07-24 DOI:10.1016/j.pubrev.2024.102482
Cen April Yue , Baobao Song , Weiting Tao , Minjeong Kang
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引用次数: 0

摘要

本研究调查了员工对企业违反外部利益相关者(如客户、社区和环境)的道德行为的反应。借鉴失调理论,我们考察了当员工目睹企业针对外部利益相关者的道德违规行为时,他们对企业道德违规行为的感知、他们的道德情绪(愤怒和同情)以及他们的道德行动(外部举报和补偿行为)之间的关系。此外,研究还考察了以员工为导向的企业社会责任和感知到的道德违规意向性对道德违规对员工情绪和行为反应影响的调节作用。研究使用了一个由 417 名美国全职员工组成的在线调查小组,对所提出的模型进行了检验。结果大多支持假设,表明感知到的企业道德侵犯与员工导向的企业社会责任和道德侵犯意向性相互作用,影响了员工的愤怒和同情,进而影响了他们的道德行为。
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When ethics are compromised: Understanding how employees react to corporate moral violations

This study investigated how employees react to corporate moral violations against external stakeholders, such as customers, the community, and the environment. Drawing from the deonance theory, we examined the relationships between employees' perceptions of corporate moral violations, their moral emotions (anger and sympathy), and their moral actions (external whistleblowing and compensating behavior) when they witness their company's ethical transgressions targeting external stakeholders. In addition, the study examined the moderating effects of employee-oriented corporate social responsibility and perceived moral violation intentionality on the impact of moral violation on employees’ emotional and behavioral reactions. The proposed model was tested using an online survey panel of 417 full-time U.S. workers. The results mostly supported the hypotheses, indicating that perceived corporate moral violation interacted with employee-oriented CSR and moral violation intentionality to affect employees' anger and sympathy, which, in turn, influenced their moral actions.

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来源期刊
CiteScore
8.00
自引率
19.00%
发文量
90
期刊介绍: The Public Relations Review is the oldest journal devoted to articles that examine public relations in depth, and commentaries by specialists in the field. Most of the articles are based on empirical research undertaken by professionals and academics in the field. In addition to research articles and commentaries, The Review publishes invited research in brief, and book reviews in the fields of public relations, mass communications, organizational communications, public opinion formations, social science research and evaluation, marketing, management and public policy formation.
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