Exploring the impact of sexual orientation, gender identity, and expression in academic libraries

Academic libraries rely on data-driven measures and outcomes to evaluate and improve the quality of their services supporting culturally diverse patrons and staff. There is little research however, that goes beyond collecting traditionally binary choices of gender, and virtually no demographic data on sexual orientation. The purpose of this paper is to explore an academic library worker's experience via their Sexual Orientation, Gender Identity, and Expression (SOGIE). Specifically, the present study seeks to answer five research questions targeted toward gaining a better understanding of the work culture experience for those who identify as Lesbian, Gay, Bisexual, Transgender, Queer/Questioning, Intersex, or Asexual (LGBTQIA+).

Methodology

Through a mixed-methods exploration, a convenience survey was distributed across multiple professional listservs to academic library workers in the United States. A quantitative analysis of 233 academic library workers was conducted that compiled information regarding their SOGIE identities as well as other personal and professional characteristics. Next, an empirical analysis examined 674 comments expressed within four open-ended questions (OeQs), which led to development of a SOGIE classification scheme. The qualitative process enabled researchers to develop overarching themes and subcategories within each OeQ to explore why people choose to disclose their identity as well as their level of job satisfaction and plans for the future.

Findings

The majority of LGBTQIA+ individuals felt safe and supported in an academic library environment. Results indicated that there were no significant differences when compared to those who identified as heterosexual. Many who identified as LGBTQIA+ were either fully out in the workplace or believed their SOGIE identity to be a non-issue. That said, nearly an equal number of respondents indicated they were selective in their disclosure strategies or chose not to reveal their identity to anyone. In either case, most believed that their SOGIE identity did not impact their ability to succeed or thrive in the profession. When questioned about drawbacks or consequences for those with non-conforming identities, instances of burn-out, fear of stigma, and safety concerns were expressed that were often associated with regional and/or institutional culture or climate. Lastly, and regardless of identity, an overwhelming number of respondents commented that working in academic libraries provided them with high levels of personal and professional fulfillment, frequently using some version of the terms love, passion, or enjoy when describing their work.