[基于服务型领导理论的培训项目对护士工作倦怠的影响研究]。

Y X Du, K W Li
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引用次数: 0

摘要

目的探讨基于服务型领导理论的培训项目对缓解临床护士工作倦怠程度的影响,为改善护士工作倦怠状况提供参考。方法:2023年1月-12月,以随机数字表法抽取某甲级综合医院10名护士长作为培训对象,以随机数字表法从每位护士长所在科室抽取5名护士作为培训对象,共抽取50名护士作为研究对象。通过基于服务型领导理论的培训项目,对入选护士长进行服务型领导理论、工作倦怠及倦怠缓解方法的培训,并通过考核。培训期为 2 个月。收集了 50 名护士的一般资料,使用马斯拉赫职业倦怠量表调查了护士长培训前和培训后 6 个月的工作倦怠情况,并通过配对 t 检验比较了各维度得分的变化。结果显示护士年龄(30.4±5.5)岁,工作年限(8.1±6.1)年。培训前工作倦怠总检出率为 100%(50/50),中重度情绪衰竭检出率为 60%(30/50),培训后检出率为 36%(18/50)。中度至重度人格解体的检出率为 72%(36/50),训练后的检出率为 40%(20/50)。中度至重度缺乏工作成就感的检出率为 86%(43/50),培训后为 54%(27/50)。护士长培训 6 个月后,护士的情绪衰竭和人格解体得分明显低于培训前,而个人成就感得分明显高于培训前,差异有统计学意义(P结论:基于服务型领导理论的培训项目在接受管理者培训后,能科学预防和缓解护士的工作倦怠,有利于改善护士工作倦怠现状,降低护士工作倦怠程度,对促进护士身心健康起到积极作用。
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[Research on the effect of training program based on service-oriented leadership theory on nurses' job burnout].

Objective: To explore the effect of training program based on service-oriented leadership theory on alleviating the degree of job burnout of clinical nurses, and provide reference for improving the situation of job burnout of nurses. Methods: From January to December 2023, 10 head nurses of a Grade A general hospital were selected by random number table method for training, and 5 nurses were selected from the department of each head nurse by random number table method, a total of 50 nurses were selected as research objects. Through the training program based on the service-oriented leadership theory, the selected head nurses were trained on the service-oriented leadership theory, job burnout and burnout mitigation methods and passed the examination. The training period was 2 months. The general data of 50 nurses were collected, and the job burnout of nurses was investigated by using the Maslach Burnout Inventory before and 6 months after the training of head nurses, and the changes of scores of each dimension were compared by paired t-test. Results: The nurses were (30.4±5.5) years old and their working life was (8.1±6.1) years. The total detection rate of job burnout before training was 100% (50/50), the detection rate of moderate to severe emotional exhaustion was 60% (30/50), and the detection rate after training was 36% (18/50). The detection rate of moderate to severe depersonalization was 72% (36/50) and 40% (20/50) after training. The detection rate of moderate to severe lack of job accomplishment was 86% (43/50) and 54% (27/50) after training. After 6 months of head nurses training, the scores of emotional exhaustion and depersonalization of nurses were significantly lower than those before training, while the scores of personal achievement were significantly higher than those before training, with statistical significances (P<0.05) . Conclusion: The training program based on service-oriented leadership theory can scientifically prevent and alleviate nurses' job burnout after receiving training of administrators, which is helpful to improve the current situation of nurses' job burnout and reduce the degree of nurses' job burnout, and can play a positive role in promoting nurses' physical and mental health.

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中华劳动卫生职业病杂志
中华劳动卫生职业病杂志 Medicine-Medicine (all)
CiteScore
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9764
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