社交媒体影响者营销效果的预测因素:综合文献综述和荟萃分析

IF 10.5 1区 管理学 Q1 BUSINESS Journal of Business Research Pub Date : 2024-10-22 DOI:10.1016/j.jbusres.2024.114991
Katja Spörl-Wang, Franziska Krause, Sven Henkel
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引用次数: 0

摘要

近年来,有关影响者营销和社交媒体影响者(SMIs)的研究日益受到重视,但营销人员仍然面临着为其营销活动选择有效的社交媒体影响者的严峻挑战。许多实证研究都是基于单一理论的方法,提供的预测指标有限,阻碍了广泛的实践和理论见解的发展,从而加剧了这一困难。为了弥补这一不足,本文旨在通过定性和定量分析,全面、系统地概述 SMI 营销效果的预测因素。基于对 93 篇文章(涵盖 108 项研究、56 个预测因子和 7 个衡量 SMI 营销效果的因变量)的综述,本文介绍了一个 SMI 营销效果的通用框架,并确认了 11 个顾客参与度预测因子和 7 个购买意向预测因子,这两个因子都是衡量营销效果的关键指标,从而澄清了之前不一致的研究结果。
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Predictors of social media influencer marketing effectiveness: A comprehensive literature review and meta-analysis
Following an increased research focus on influencer marketing and social media influencers (SMIs) in recent years, marketers continue to face the critical challenge of selecting effective SMIs for their campaigns. This difficulty is compounded by the fact that much empirical research is based on single-theory approaches, offering limited predictors and hindering the development of broad practical and theoretical insights. To address this gap, this paper aims to provide a comprehensive and structured overview of predictors of SMI marketing effectiveness through both qualitative and quantitative analysis. Based on a review of 93 articles, covering 108 studies, 56 predictors, and seven dependent measures of SMI marketing effectiveness, this paper introduces a generalized framework for SMI marketing effectiveness and confirms 11 predictors of customer engagement and seven of purchase intention, which are both key measures of effectiveness, clarifying previously inconsistent findings.
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来源期刊
CiteScore
20.30
自引率
10.60%
发文量
956
期刊介绍: The Journal of Business Research aims to publish research that is rigorous, relevant, and potentially impactful. It examines a wide variety of business decision contexts, processes, and activities, developing insights that are meaningful for theory, practice, and/or society at large. The research is intended to generate meaningful debates in academia and practice, that are thought provoking and have the potential to make a difference to conceptual thinking and/or practice. The Journal is published for a broad range of stakeholders, including scholars, researchers, executives, and policy makers. It aids the application of its research to practical situations and theoretical findings to the reality of the business world as well as to society. The Journal is abstracted and indexed in several databases, including Social Sciences Citation Index, ANBAR, Current Contents, Management Contents, Management Literature in Brief, PsycINFO, Information Service, RePEc, Academic Journal Guide, ABI/Inform, INSPEC, etc.
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