非营利营销费用:谁比其他人花费更多?

Young‐joo Lee
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引用次数: 10

摘要

营销技巧在当今的非营利组织中被广泛接受。然而,现有的关于非营利组织营销的研究集中在少数案例上,对整个行业的营销实践知之甚少。本研究考察了非营利组织的营销努力(通过营销费用的百分比来衡量)如何在不同组织中有所不同,这取决于诸如收入组合、服务类型和组织活动等组织偶然事件。对2012年《收入统计样本》数据的分析表明,营销费用占总支出的比例与商业收入、慈善捐款占总收入的比例呈正相关,与政府补助占总收入的比例呈负相关。结果还表明,营销费用的比例与商业收入的关系比与捐赠收入的关系更强,这意味着当前的营销实践更强调增加商品和服务的销售。调查结果还显示了不同服务类型之间的显著差异,因为艺术和环境组织在营销上的支出更多,而卫生和人类服务组织的支出比其他组织少。
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Nonprofit Marketing Expenses: Who Spends More than Others?
ABSTRACT Marketing techniques are well-accepted practices in today’s nonprofit organizations. Still, existing research on nonprofit marketing focuses on a small number of cases, and little is known about the sector-wide marketing practices. This study examines how a nonprofit’s marketing endeavors, measured by the percentage of expenses spent on marketing, vary across organizations, depending on such organizational contingencies as revenue mix, service type, and organizational activities. The analysis of the 2012 Statistics of Income Sample data shows that the proportion of marketing expense in total expenditure is positively associated with the proportions of commercial income and charitable contributions in total revenue and negatively with the proportion of government grants. The results also reveal that the proportion of marketing expense is more strongly associated with commercial revenue than with donation revenue, which implies that the current marketing practices have a stronger emphasis on increasing sales of goods and services. The findings also show significant differences across service types, as arts and environmental organizations spend more on marketing while health and human service organizations spend less than others.
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来源期刊
CiteScore
3.90
自引率
7.10%
发文量
19
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