Is the Capabilities Approach operationalizable to analyse the impact of digital identity on human lives

Abstract Digital identity systems are promoted with the promise of great benefit and inclusion. The case of the Ugandan digital identity system demonstrates that the impact of digital identity systems is not only positive but also has negative impacts, significantly affecting human lives for the worse. The impact on the human lives of digital identity systems can be assessed by multiple frameworks. A specific framework that has been mentioned is the capabilities approach (CA). This article demonstrates that the CA is a framework to assess the impact on human lives that can be operationalized for technology and information and communication technology, including digital identity systems. Further research is required to compare the CA with other candidate evaluation frameworks.