倦怠:文献综述

Jessica Nápoles
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引用次数: 7

摘要

在这篇关于“过劳”的文献综述中,我整理了“过劳”这个术语的定义,讨论了导致“过劳”的因素、“过劳”的影响以及“过劳”的预防/可能的补救措施。虽然对这个术语的定义没有共识,但众所周知,倦怠有三个方面:情感耗竭、人格解体/玩世不恭和个人成就。个人(内部)和组织(外部)因素都会导致职业倦怠。当教师感到缺乏控制、负担过重和资源不足时,倦怠的可能性就会被放大。倦怠表现在身体上(健康状况不佳)和心理上(冷漠、无聊和僵化)。预防策略一般分为(a)校内干预(包括更充分的准备和发展高质量的人际关系),(b)校外干预(更好地平衡工作与生活)和(c)指导。鉴于投入是倦怠的对立面,保持教师投入和感觉受到重视是缓解倦怠的因素。
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Burnout: A Review of the Literature
In this review of literature related to burnout, I compiled definitions of the term, discussed factors contributing to burnout, effects of burnout, and prevention/possible remedies for burnout. Although there is no consensus on the term’s definition, it is well understood that burnout has three dimensions: emotional exhaustion, depersonalization/cynicism, and personal accomplishment. There are personal (internal) and organizational (external) factors that contribute to burnout. When teachers feel lack of control, overloaded, and underresourced, the potential for burnout is amplified. Burnout is manifested in physical (poor health) and psychological ways (detachment, boredom, and rigidity). Prevention strategies generally fall into the categories of (a) in-school interventions (including being more prepared and developing high quality interpersonal relationships), (b) out of school interventions (better work–life balance), and (c) mentoring. Given that engagement is the antithesis of burnout, keeping teachers engaged and feeling valued are mitigating factors for burnout.
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