性别身份与员工对组织公民行为感知的相互作用

IF 1.6 Q2 Business, Management and Accounting Evidence-based HRM-A Global Forum for Empirical Scholarship Pub Date : 2022-09-28 DOI:10.1108/ebhrm-05-2021-0106
N. Kaur, Lakhwinder Singh Kang
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引用次数: 0

摘要

目的借鉴性别图式理论和社会角色理论,通过性别角色取向(女性化和男性化)在个体性别与组织公民行为维度关系中的中介作用,评估组织公民行为的性别一致性。探讨了性别意识形态对性别对性别一致的公民行为表现的影响的调节作用。设计/方法/方法从印度私人银行部门的一线员工及其同行中分两波收集数据,时间滞后为三周。使用PROCESS宏来评估假设的关系。结果表明,女性气质介导了性别对同事直接行为的影响。然而,女性气质的中介作用在性别与面向顾客的OCBC之间的关系中并未得到证实。此外,男性气质在性别对面向组织的OCBO的影响中起中介作用。性别意识形态也调节了性别与OCBI之间的关系,例如传统女性比平等主义女性表现出更多的OCBI,而平等主义女性比传统女性表现出更多的OCBC。此外,传统男性被发现比平等主义男性表现出更多的OCBO。原创性/价值本文通过提出组织公民行为的绩效取决于不同的性别认同,每种性别认同对组织公民行为的绩效都有其自身的显著影响,从而补充了现有的文献。
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The interplay of gendered identities and employees perception of organizational citizenship behavior
PurposeDrawing from the gender schema theory and social role theory, the purpose of this study is to assess the gender-congruent nature of organizational citizenship behaviors (OCBs) through the mediating role of gender role orientation (femininity and masculinity) in the relationship between individuals sex and OCB dimensions. It also explores the moderating effect of gender ideology on the influence of sex on the exhibition of gender-congruent OCBs.Design/methodology/approachData were collected in two waves with a time lag of three weeks from frontline employees and their peers working in the Indian private banking sector. PROCESS macro was used to assess the hypothesized relationships.FindingsThe results indicated that femininity mediated the influence of sex on OCBs directed toward co-workers (OCBI). However, the mediating role of femininity was not confirmed in the association between sex and OCBs targeted toward customers (OCBC). Further, masculinity mediated the influence of sex on OCBs directed toward the organization (OCBO). Gender ideology also moderated the relationship between sex and OCBs, such that traditional women displayed more OCBI as compared to egalitarian women, while egalitarian women displayed more OCBC than traditional women. Additionally, traditional men were found to display more OCBO than egalitarian men.Originality/valueThe paper contributes to the existing literature by suggesting that the performance of OCBs depends upon various gender identities, with each gender identity having its own and significant effect on the performance of OCB.
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来源期刊
CiteScore
2.70
自引率
6.20%
发文量
39
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