印尼网红妈妈:通过Instagram的企业新代表面孔研究代言人和企业信誉对消费者态度和购买意愿的影响

Febiyana Aditya, Nabila Rachma, Dicky Mikhael Kosasih, Willy Gunadi
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引用次数: 0

摘要

摘要“妈妈网红”是企业用来接触年轻妈妈这一细分市场的一种新媒介。随着年轻妈妈们越来越多地转向社交媒体,获取如何为人父母以及她们需要什么产品的最新信息,这一现象也随之发展起来。本研究探讨了网红妈妈作为代言人的可信度和企业可信度对消费者广告态度、品牌态度和购买意愿的影响。这项研究的目标是印度尼西亚的参与者,他们在Instagram账户上关注了一个经过Instagram验证的妈妈网红页面。数据通过在线问卷收集,并使用偏最小二乘结构方程模型(PLS-SEM)进行处理。结果表明,企业信誉决定了印尼消费者对广告和品牌的态度,以及购买意愿。同时,来源信誉通过促销获得消费者的关注,从而提高企业的知名度。关键词:态度,可信度,母亲影响者,购买意愿
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Indonesian Mom-Influencers: The New Representative Faces of Corporations through Instagram Studying the Effect of Endorsers and Corporate Credibility on Consumer Attitude and Purchase Intention
Abstract. Mom-influencers are a new medium used by businesses to reach a market segment of young mothers. This phenomenon has developed as young mothers increasingly turn to social media for up-to-date information on how to parent and what products they need. This study explores the effect of the credibility of mom-influencers as endorsers and corporate credibility on consumers' attitudes towards advertisements, attitudes towards the brand, and purchase intention. This study targeted Indonesian participants who followed an Instagram-verified mom-influencer page on their Instagram account. The data were collected with an online questionnaire and processed using partial least squares structural equation modelling (PLS-SEM). The results show that corporate credibility determines Indonesian consumers' attitudes towards advertisements and brands, as well as purchase intention. Meanwhile, source credibility boosts corporate awareness by gaining consumer attention through promotions. Keywords: Attitude, Credibility, Mom-Influencers, Purchase Intention
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14 weeks
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