非营利组织:管理漏洞

Susana Fonseca, Filipe A. P. Duarte
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摘要

本文旨在探讨社会组织董事的脆弱性。具体地说,这项工作旨在描述组织的方向,了解这些组织的管理是如何进行的,并进一步了解他们对采用战略的看法。此外,组织文化的特点。我们选择定性方法,并使用与内容分析相关的方法来检查从Vila Nova de Foz Coa的SO董事样本中收集的信息,即老年人住宅结构(RSE),以分析这些SO管理方向的弱点。案例研究的结果部分证实了理论中的预测,即SOs目前面临着几个挑战,必须采取策略来克服这些挑战。可以看出,虽然董事们渴望提供有效率和有效的服务,但董事们也面临着一些挑战,这就要求公司的管理是否足够/改善。与文献相佐证的是,在本研究中,我们发现SO的发展方向将竞争的加剧、人力资源的雇佣和专业化、可持续性、伙伴关系的建立和资金来源的多样化视为自己的方向。最大的漏洞。因此,管理层应寻求解决方案,以面对涉及管理所有组织过程的复杂性,证明准备,计划和组织所有资源的挑战和要求是巨大的。所看到的是在不同层次和有效层次上采用战略规划,以寻求解决组织的需要。
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Nonprofit Organizations: Management Vulnerabilities
This article seeks to investigate the vulnerability of the directors of Social Organizations (SO). Specifically, this work intends to characterize the directions of the SO, to understand how the management of these organizations is carried out and, further, to understand their view on the adoption of strategies. Additionally, the organizational culture is characterized. We opted for qualitative methods and used the methodology associated with content analysis to examine the information collected from a sample of SO directors in Vila Nova de Foz Coa, namely, the Residential Structures for the Elderly (RSE), in order to analyze the weaknesses of the directions in the management of these SOs. The results of the case study partially confirm what was predicted in the theory, that is, the SOs are currently faced with several challenges and it is essential to adopt strategies in order to overcome these same challenges. What can be seen is that, although the directors aspire to an efficient and effective service provision, there are several challenges imposed on the directors, calling for the adequacy / improvement of management in the SO. Corroborating the literature, in the study we found that the directions of the SO consider that the increase in competition, the hiring and professionalization of Human Resources (HR), sustainability, the establishment of partnerships and the diversification of funding sources are presented as their own. greatest vulnerabilities. Thus, the managements should seek solutions to face the complexity that involves the management of all organizational processes, attesting that the challenges and requirements of preparing, planning and organizing all resources are great. What has been seen is the adoption of strategic planning at different levels and levels of conducive effectiveness that seek to address the needs of organizations.
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