移动商务应用程序在线购买行为的决定因素

Wisnu Putra Prihantoro, A. Satria, H. Hartoyo
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引用次数: 8

摘要

人类生活中科技的发展使得买卖过程目前使用的是在线系统。印度尼西亚的高电子交易是由在智能手机上开发移动商务应用程序的电子商务或公司的数量推动的。本研究有几个目标,第一个目标是了解感知有用性、使用移动商务应用程序的行为、主观规范和智能手机移动商务应用程序对在线购买的兴趣行为控制的影响。第二个目标是分析易用性和感知有用性,第三个目标是分析易用性和感知有用性对使用移动商务应用程序进行在线购买行为的影响。第四个目标是分析安全感知对使用移动商务应用程序进行网上购物的兴趣的影响。本研究采用问卷调查法,利用扫描电镜进行数据分析。本研究结果表明,使用移动商务应用程序的行为、感知有用性和行为控制对使用移动商务应用程序进行在线购物的兴趣有显著影响。易用性和可用性对使用移动商务应用程序的行为产生积极影响。易用性正向影响感知有用性。安全因素对移动商务应用的使用兴趣有正向影响。关键词:电子商务,移动商务采用,SEM,技术接受模型,计划行为理论
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The Determinant Factors of Behavior in M-Commerce Application Usage for Online Purchasing
The development of technology in human life makes the process of buying and selling currently using the online system. The high electronic transactions that occur in Indonesia are driven by the number of e-commerce or companies that make m-commerce applications on smartphones. This research has several objectives, and the first goal is to know the effect of perceived usefulness, behavior of the use of m-commerce applications, subjective norms, and behavioral control of interest in m-commerce applications on smartphones on online purchases. The second goal is to analyze the ease of use of perceived usefulness, and the third objective is to analyze the effect of ease of use and perceived usefulness on the behavior of using m-commerce applications for online purchases. The fourth objective is to analyze the effect of security perception on the interest of using m-commerce application on online purchase. This research was conducted by survey method and using SEM for data analysis. The results of this research indicate that there are significant influences among the behavior of the use of m-commerce applications, perceived usefulness, and behavioral control over interest in using m-commerce applications for online purchases. Ease of use and usability positively affect the behavior of using m-commerce applications. Ease of use positively affects the perceived usefulness. The security factor has a positive effect on the interest of using m-commerce application. Keywords: e-commerce, m-commerce adoption, SEM, Technology Acceptance Model, Theory of Planned Behavior
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