分析促使消费者通过Traveloka.com网站选择酒店的因素

M. Ashoer, M. Hamzah, Fahrina Mustafa
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引用次数: 0

摘要

凭借快速渗透,印度尼西亚已经转变为全球最大的数字经济市场,因此深入研究是很有趣的。本研究旨在衡量影响消费者在线购买决策的因素,即感知有用性、感知易用性和感知风险。该研究是针对通过Traveloka至少进行过一次在线交易的酒店消费者进行的。抽样方法采用有目的抽样技术(非概率抽样),符合标准的调查对象为106人。结果表明,感知有用性和感知易用性对电子商务决策有显著正向影响,而感知风险对电子商务决策的影响不显著。成立意味着通过制定有效的策略来增加利润,提高对电子商务参与者的新见解和更好的理解,尤其是Traveloka
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Analisis Faktor yang Mendorong Konsumen Memilih Hotel Melalui Situs Traveloka.com
Clutching rapid penetration, Indonesia has transformed onto the biggest digital economic market throughout the world, hence it is interesting to be studied in depth. This study aims to measure factors that are considered affecting consumer online purchasing decisions which are perceived usefulness, perceived ease of use, and perceived risk. The study was conducted upon the hotel consumers who have performed online transaction via Traveloka for at least once. The sampling method used purposive sampling technique (non-probability sampling) and the number of respondents that met the criterion was set by 106 respondents. The result shows perceived usefulness and perceived ease of use have positive and significant effect on e-commerce decision, whereas perceived risk has not significant effect. The founding implicates for the improvement of new insights and better understanding to e-commerce actors, especially Traveloka by developing effective strategies to increase profit
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