{"title":"教学案例“Smithfield Foods的IT外包:从本地数据中心到基于云的ERP系统”","authors":"Dmitriy S Shaltayev, Robert B. Hasbrouck","doi":"10.1177/20438869221150823","DOIUrl":null,"url":null,"abstract":"In August 2015, Julia Anderson, the Global CIO at Smithfield Foods, the biggest pork manufacturer in the US, was faced with a problem on how to structure the company’s ERP system. The company operated its own data center in the early 2000s. Eventually management of hardware and software was outsourced to an Infrastructure Management Service (IMS) provider. The system was running on servers hosted by an IMS provider, but lately a series of major problems had Julia contemplating whether or not to continue the company’s relationship with the provider. Furthermore, SAP AG, the company’s ERP vendor, released a new version of the system, SAP HANA. As Anderson pulled into the company’s parking lot on Monday morning, she had three difficult decisions to make. Should Smithfield stay with its ISM provider or switch to a cloud service, which was becoming an increasingly popular choice? Should the company convert its current SAP system onto SAP HANA platform, or implement and deploy a new system from scratch? Finally, should the company take a big risk and do both changes simultaneously?","PeriodicalId":37921,"journal":{"name":"Journal of Information Technology Teaching Cases","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"2023-01-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Teaching case “IT outsourcing at Smithfield Foods: From on-premises data center to a cloud-based ERP system”\",\"authors\":\"Dmitriy S Shaltayev, Robert B. Hasbrouck\",\"doi\":\"10.1177/20438869221150823\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"In August 2015, Julia Anderson, the Global CIO at Smithfield Foods, the biggest pork manufacturer in the US, was faced with a problem on how to structure the company’s ERP system. The company operated its own data center in the early 2000s. Eventually management of hardware and software was outsourced to an Infrastructure Management Service (IMS) provider. The system was running on servers hosted by an IMS provider, but lately a series of major problems had Julia contemplating whether or not to continue the company’s relationship with the provider. Furthermore, SAP AG, the company’s ERP vendor, released a new version of the system, SAP HANA. As Anderson pulled into the company’s parking lot on Monday morning, she had three difficult decisions to make. Should Smithfield stay with its ISM provider or switch to a cloud service, which was becoming an increasingly popular choice? Should the company convert its current SAP system onto SAP HANA platform, or implement and deploy a new system from scratch? Finally, should the company take a big risk and do both changes simultaneously?\",\"PeriodicalId\":37921,\"journal\":{\"name\":\"Journal of Information Technology Teaching Cases\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2023-01-17\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Information Technology Teaching Cases\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1177/20438869221150823\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q2\",\"JCRName\":\"Social Sciences\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Information Technology Teaching Cases","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1177/20438869221150823","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"Social Sciences","Score":null,"Total":0}
Teaching case “IT outsourcing at Smithfield Foods: From on-premises data center to a cloud-based ERP system”
In August 2015, Julia Anderson, the Global CIO at Smithfield Foods, the biggest pork manufacturer in the US, was faced with a problem on how to structure the company’s ERP system. The company operated its own data center in the early 2000s. Eventually management of hardware and software was outsourced to an Infrastructure Management Service (IMS) provider. The system was running on servers hosted by an IMS provider, but lately a series of major problems had Julia contemplating whether or not to continue the company’s relationship with the provider. Furthermore, SAP AG, the company’s ERP vendor, released a new version of the system, SAP HANA. As Anderson pulled into the company’s parking lot on Monday morning, she had three difficult decisions to make. Should Smithfield stay with its ISM provider or switch to a cloud service, which was becoming an increasingly popular choice? Should the company convert its current SAP system onto SAP HANA platform, or implement and deploy a new system from scratch? Finally, should the company take a big risk and do both changes simultaneously?
期刊介绍:
The Journal of Information Technology Teaching Cases (JITTC) provides contemporary practical case materials for teaching topics in business and government about uses and effectiveness of technology, the organisation and management of information systems and the impacts and consequences of information technology. JITTC is designed to assist academics, scholars, and teachers in universities and other institutions of executive education, as well as instructors of organizational training courses. Case topics include but are not restricted to: alignment with the organization, innovative uses of technology, emerging technologies, the management of IT, including strategy, business models, change, infrastructure, organization, human resources, sourcing, system development and implementation, communications, technology developments, technology impacts and outcomes, technology futures, national policies and standards.