Facial recognition technologies in human resources: Uses and challenges

The face is the index of the mind. It is commonly said that the face reveals one’s emotions. Facial expressions convey feelings and reaction to any given situation. The application of technology in this field has influenced decisions in legal judgements, policy decisions, education, security and medicine and in almost all other social interactions. In this article, we go through the concept of facial recognition technology (FRT, and its application – not just for invading one’s privacy but to check on its authenticity too). The application of this technology, and the possibility of technological bias that perpetuates the human bias, is the core issue to be solved in this case. 1. Does the expression of the face depict and portray real emotions of an individual? 2. When emotions like anger, disgust, fear, happiness, sadness and surprise are not expressed explicitly on the face for various reasons, does it limit the performance of this technology?