中小企业的供应商选择:以美国纺织服装业为例

IF 1.1 Q4 BUSINESS American Journal of Business Pub Date : 2016-11-30 DOI:10.1108/AJB-12-2015-0037
Jin Su, Vidyaranya B. Gargeya
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引用次数: 20

摘要

目的-本文的目的是实证研究供应商选择在美国纺织和服装行业的中小型企业。对于中小型企业来说,在动态的商业环境中提高企业竞争力的一个有效方法是通过供应商选择的战略方法,它强调供应商对总产品和整体客户满意度的贡献。设计/方法/方法-采用基于实证调查的研究方法,并从美国纺织和服装业的主要地区北卡罗莱纳州,南卡罗来纳州,佐治亚州,加利福尼亚州和纽约州的纺织和服装业中小型公司收集数据。本研究展示了美国纺织和服装行业中小企业的供应商选择实践,以及他们对供应市场和供应商评估系统的看法。结果表明,供应商选择标准以不同的方式影响企业绩效。中小企业根据产品质量、供应商响应能力和战略考虑进行供应商选择,这对整体客户服务水平和整体客户满意度产生积极影响。原创性/价值-本文关注供应链管理实践,特别是纺织服装行业中小企业的供应商选择问题。
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Supplier selection in small- and medium-sized firms: The case of the US textile and apparel industry
Purpose - The purpose of this paper is to empirically examine supplier selection among small- and medium-sized firms in the US textile and apparel industry. For small- and medium-sized firms, one powerful method of improving the firm’s competitiveness in the dynamic business environment is through strategic approach of supplier selection, which emphasizes supplier’s contributions to the total product and to overall customer satisfaction. Design/methodology/approach - Empirical survey-based research methodology was implemented and data were collected from small and medium firms in textile and apparel business in North Carolina, South Carolina, Georgia, California, and New York which are the major areas of the US textile and apparel industry. Findings - This study demonstrates the supplier selection practices of the small- and medium-sized firms in the US textile and apparel industry and their perceptions of supply market and supplier evaluation systems. Results indicate that supplier selection criteria impact firm performance in different ways. Small- and medium-sized firms carry out supplier selection based on product quality, supplier responsiveness, and strategic consideration which positively impact overall customer service level and overall customer satisfaction. Originality/value - This paper focuses on supply chain management practices, specifically the supplier selection issue in small- and medium-sized firms in the textile and apparel industry.
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