Producing multilingual online documentation using contract developers

The paper describes issues involved in localizing product documentation for international audiences. As hardware manufacturers and software developers in the large economies seek new markets in emerging economies, localization of products and their documentation has become a necessity to reach those new markets. The author explains the cultural considerations involved in reaching international audiences. He specifically illustrates how two countries like the United States and Mexico-which share history, geographical proximity, and close economic ties, can still be so different in terms of culture. The understanding of the culture and regulatory issues is of utmost important to market a product successfully in international markets. Reaching the international audience via properly localized product documentation is a condition for this success.