组织文化、组织承诺、工作满意度对员工绩效的影响:以巴淡市国有企业保险公司为例

Irfan Ardiyansah, Muhammad Donal Mon
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引用次数: 0

摘要

把AKHLAK作为国企的价值观和文化,体现在每一个员工身上,始终为公司和国家提供最好的业绩。自2020年以来,AKHLAK已成为公司每个人的价值和承诺,以实现员工义务方面的更多绩效,甚至超越所提供工作的标准化,即所谓的OCB(组织公民行为)和员工工作满意度方面的员工权利。研究人员选取了巴淡岛的国有保险公司作为样本,因为巴淡岛是一个大都市,经济方面发达,最低工资指数低,廖内群岛省人口最多。本文采用定量研究方法,以巴淡市国有保险控股公司113个样本为样本,通过问卷调查的方式,考察了组织文化、组织承诺和工作满意度对员工绩效的影响。结果表明,通过直接测试,组织文化、组织承诺和工作满意度影响组织公民行为,以及工作满意度对员工绩效的影响。组织文化和组织承诺不影响员工绩效。从间接效应检验的结果来看,组织承诺和工作满意度对员工绩效的影响以组织公民行为为中介变量。以组织公民行为为调节变量时,组织文化对员工绩效没有影响。
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Organizational Culture, Organizational Commitment, and Job Satisfaction on Employee Performance Using OCBas an Interveningat State-Owned Enterprises Insurance Company in Batam City
The application of AKHLAK as the value and culture of SOE companies reflects on each individual employee to always provide the best performance for the company and the country. Since 2020, AKHLAK has become a value and commitment for every individual in the company to achieve more performance in terms of employee obligations and even beyond the standardization of the work provided or what is known as OCB (Organizational Citizenship Behaviour) and employee job satisfaction in terms of employee rights at SOE. The researcher took a sample of SOE Insurance companies in Batam City because Batam is a metropolitan city with an advanced economic aspect, a low minimum wage index, and the highest population in the Riau Archipelago Province. Researchers used quantitative research methods that aimed to examine the influence of organizational culture, organizational commitment, and job satisfaction on employee performance as mediated by OCB in 113 samples distributed through the medium of questionnaires at Insurance Holding SOE companies in Batam City. The results showed that, by direct test, organizational culture, organizational commitment, and job satisfaction influence OCB, as well as the effect of job satisfaction on employee performance. Organizational culture and organizational commitment do not affect employee performance. From the results of the indirect effect test, organizational commitment and job satisfaction affect employee performance with OCB as a mediating variable. With OCB as a moderating variable, organizational culture has no effect on employee performance.
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来源期刊
CiteScore
7.20
自引率
7.90%
发文量
15
期刊介绍: Entrepreneurial Business and Economics Review (EBER), as multi-disciplinary and multi-contextual journal, is dedicated to serve as a broad and unified platform for revealing and spreading economics and management research focused on entrepreneurship, individual entrepreneurs as well as particular entrepreneurial aspects of business. It attempts to link theory and practice in different sections of economics and management by publishing various types of articles, including research papers, conceptual papers and literature reviews. Our geographical scope of interests include Central and Eastern Europe and emerging markets, however we also welcome articles beyond this scope. The Journal accept the articles from the following fields: -Entrepreneurship and Business Studies (in particular entrepreneurship and innovation, strategic entrepreneurship, corporate entrepreneurship, entrepreneurship methodology, new trends in HRM and HRD as well as organizational behaviour, entrepreneurial management, entrepreneurial business, management methodology, modern trends in business studies and organization theory, policies promoting entrepreneurship, innovation, R&D and SMEs, education for entrepreneurship), -International Business and Global Entrepreneurship (especially international entrepreneurship, European business, and new trends in international business, IB methodology), -International Economics and Applied Economics (in particular the role of entrepreneurship and the entrepreneur in economics, international economics including the economics of the European Union and emerging markets, as well as Europeanization, new trends in economics, economics methodology).
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