当空气中弥漫着骚扰时,谁会大声说话?对工作环境中的骚扰和声音行为进行人际调查。

IF 9.4 1区 心理学 Q1 MANAGEMENT Journal of Applied Psychology Pub Date : 2024-01-01 Epub Date: 2023-08-03 DOI:10.1037/apl0001131
Allison S Gabriel, Nitya Chawla, Christopher C Rosen, Young Eun Lee, Joel Koopman, Elena M Wong
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引用次数: 0

摘要

显然,性骚扰对这些恶劣行为的受害者影响深远。然而,对于组织中的其他成员在这些行为发生时如何做出情感和行为反应,以及谁会对此类事件做出更强烈的反应,我们却知之甚少。在当前的研究中,我们借鉴了性骚扰和替代性虐待的相关文献,建立了一个理论模型,该模型考虑了旁观者是如何对环境骚扰做出行为反应的--环境骚扰是指在无意中听到性别歧视和贬低性别相关言论的经历,而旁观者并不一定是这些言论的直接目标,他们会在工作中通过恐惧和愤怒的情绪做出各种类型的发声行为。我们还探讨了某些工作条件--即组织对性骚扰的容忍度--是否会减轻这种反应,以及环境骚扰目击者的性别如何影响这种影响。通过实验调查(研究 1)和经验取样研究(研究 2),我们发现暴露于环境骚扰与恐惧和愤怒情绪呈正相关。在研究 2 中,我们进一步解读了与环境骚扰相关的不同行为后果,发现愤怒与目睹环境骚扰后的嗓音呈正相关,而恐惧则对工作中的嗓音行为产生负面影响。有趣的是,对于在容忍性骚扰的组织中工作的员工和男性(相对于女性)来说,这些影响会进一步加剧。综上所述,我们的研究结果揭示了员工在经历环境骚扰后,如何以及何时能够感到有能力采取发声行为。(PsycInfo Database Record (c) 2024 APA, 版权所有)。
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Who speaks up when harassment is in the air? A within-person investigation of ambient harassment and voice behavior at work.

It is clear that sexual harassment has a profound impact on the victims who are targets of these egregious behaviors. Comparably less is known, however, about how other members of the organization react affectively and behaviorally when these acts transpire, and who has stronger reactions to such events. In the current research, we draw from the sexual harassment and vicarious mistreatment literatures to develop a theoretical model that considers how bystanders react behaviorally to ambient harassment-the experience of overhearing sexist and disparaging gender-related comments without necessarily being the direct target of such remarks-by enacting various types of voice behaviors at work via feelings of fear and anger. We also explore whether certain work conditions-namely an organization's tolerance for sexual harassment-attenuate such reactions, and how gender of the witness to ambient harassment may shape the effects. Across an experimental investigation (Study 1) and an experience sampling study (Study 2), we find that exposure to ambient harassment is positively related to feelings of fear and anger. In Study 2, we further unpack the differential behavioral consequences associated with ambient harassment, finding that while anger is positively related to voice after witnessing ambient harassment, fear negatively contributed to voice behaviors at work. Interestingly, these effects were further exacerbated for employees who worked in an organization tolerant of sexual harassment and for men (vs. women). Combined, our results shed light on how, and when, employees can feel empowered to enact voice behaviors after experiencing ambient harassment. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

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来源期刊
CiteScore
17.60
自引率
6.10%
发文量
175
期刊介绍: The Journal of Applied Psychology® focuses on publishing original investigations that contribute new knowledge and understanding to fields of applied psychology (excluding clinical and applied experimental or human factors, which are better suited for other APA journals). The journal primarily considers empirical and theoretical investigations that enhance understanding of cognitive, motivational, affective, and behavioral psychological phenomena in work and organizational settings. These phenomena can occur at individual, group, organizational, or cultural levels, and in various work settings such as business, education, training, health, service, government, or military institutions. The journal welcomes submissions from both public and private sector organizations, for-profit or nonprofit. It publishes several types of articles, including: 1.Rigorously conducted empirical investigations that expand conceptual understanding (original investigations or meta-analyses). 2.Theory development articles and integrative conceptual reviews that synthesize literature and generate new theories on psychological phenomena to stimulate novel research. 3.Rigorously conducted qualitative research on phenomena that are challenging to capture with quantitative methods or require inductive theory building.
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