Competências requeridas para a atuação em coaching: a percepção de profissionais coaches no Brasil

Abstract

This study aimed to identify the required competences to work in coaching, in the Brazilian coaches’ perception. The coaching is a process that has been used to develop executive and managers, aiming business creative and innovative solutions. To identify these competencies, we conducted a quantitative and descriptive research, by means of a survey. The questionnaire was developed based on the theoretical framework and it was send by mail to coaches. After the pre test the questionnaire resulted in 24 assertions, divided on three constructs: knowledge, skills and attitude. By means of multivariate statistics techniques, the questionnaire was reduced to 14 variables/questions. From a univariate statistical analysis, the results helped to outline an updated profile of the professional coach and profession performance in Brazil. According to the perception of 134 professionals, the competencies highlighted were ethic and confidentiality, and the establishment of the alliance between coach/coachee, followed by competencies related to communication, such as listening and communicating. The most required competencies were related to skills, in other words, the competencies related to know how to do, understood not as a resource but as a capacity of mobilization for the professional actuation.