An integrated procedures system as a management tool

Abstract

An examination of industry procedures problems shows that a faulty procedures system is the root cause of most procedures deficiencies. An integrated procedures system addresses the root cause by using hierarchy and networking to empower both management and procedure users. Managers are freed from unnecessary supervision of day-to-day activities while procedure users (including managers) are given the authority to do their jobs right. The result is a system that efficiently produces safe, reliable, effective procedures.<>