Exploration of older drivers interaction with conversation assistant

Jakub Berka, L. Chvatal, Z. Míkovec
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Abstract

The number of older drivers will be increasing therefore, their needs and requirements need to be taken into account when designing in-car user interfaces. Current solutions in car industry tend to use big touch screens for controlling the secondary tasks, such as navigation. These solutions are proved to be very distracting while driving. We present a design of conversational assistant for older drivers to improve secondary-task performance, help with decision making in primary tasks with reduced stress. We conducted a user study in the laboratory (N=7) and gained initial knowledge about how the conversational assistant should support older drivers in secondary tasks. Our exploration revealed potential opportunities for the future design of such in-car assistants.
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探索老年司机与对话助手的互动
因此,在设计车载用户界面时,需要考虑到老年驾驶员的需求和要求。目前汽车行业的解决方案倾向于使用大触摸屏来控制次要任务,比如导航。事实证明,这些解决方案在驾驶时非常分散注意力。本文提出了一种针对老年驾驶员的会话助手设计,以提高其次要任务的表现,帮助其在减少压力的情况下进行主要任务的决策。我们在实验室进行了一项用户研究(N=7),并获得了关于会话助手如何支持老年司机完成次要任务的初步知识。我们的探索揭示了未来设计此类车载助手的潜在机会。
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