Motivations for BPM Adoption: Initial Taxonomy based on Online Success Stories

Renata Gabryelczyk, Aneta Biernikowicz
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引用次数: 1

Abstract

The main aim of this research in progress is to develop an initial taxonomy of motivations underlying BPM (Business Process Management) adoption in organizations. This initial study is based on the analysis of 75 customer cases and success stories published on-line by BPM system vendors and BPM consulting companies. We used the mixed conceptual/empirical approach to taxonomy development basing the empirical analysis on descriptive data-coding canon. As the result of our research we present an initial taxonomy of the motivations for the adoption and use of BPM that consists of three dimensions: the organizational scope of a BPM initiative (enterprise-wide, process-focused or task oriented); presence (or not) of the information technology component; and, the importance of external versus internal drivers motivating a BPM initiative. Proposed initial taxonomy will be developed in further research and will serve to link the motivation to change with the expected benefits of BPM adoption.
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采用BPM的动机:基于在线成功案例的初步分类
正在进行的这项研究的主要目的是开发组织中采用BPM(业务流程管理)的动机的初步分类。这项初步研究是基于对BPM系统供应商和BPM咨询公司在线发布的75个客户案例和成功案例的分析。在对描述性数据编码规范进行实证分析的基础上,采用概念/经验混合方法进行分类法开发。作为我们研究的结果,我们提出了采用和使用BPM的动机的初步分类,它由三个维度组成:BPM计划的组织范围(企业范围、以流程为中心或面向任务);是否存在信息技术组件;以及外部驱动因素与内部驱动因素对BPM活动的重要性。建议的初始分类法将在进一步的研究中开发,并将用于将更改的动机与采用BPM的预期好处联系起来。
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