Research on Influencing Factors of Users' Adoption Intention of WeChat Marketing

Jiewen Hong, Jiabei He, Xiongyuan Qiu
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引用次数: 1

Abstract

Through reviewing the research on online shopping, e-commerce, mobile e-commerce and WeChat marketing, and based on the technology acceptance model, this paper adds some variables, such as perceptual pleasure, transaction security, interpersonal trust, service guarantee, perceptual interference, and trading experience. These variables are constructed to construct the model of user acceptance willingness factor for WeChat marketing, and 15 research hypotheses are proposed for the relationship between variables. Data were collected through questionnaires, and empirical research was carried out on the basis of 273 valid questionnaire data. The acceptance model of WeChat marketing was verified by descriptive analysis, reliability and validity analysis, and regression analysis. This study found that factors such as perceived usefulness, perceived ease of use, perceived pleasure, transaction security, interpersonal trust, service guarantee, and subjective norms all have a positive impact on user attitudes; Perceptual interference has a negative impact on attitudes; Perceived usefulness, subjective norms, attitudes, and interpersonal trust have a positive impact on the willingness to accept; Trading experience has no significant effect on attitudes and willingness to accept.
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b微信营销用户采用意愿的影响因素研究
本文通过回顾网上购物、电子商务、移动电子商务、微信营销等方面的研究,在技术接受模型的基础上,增加了感知愉悦、交易安全、人际信任、服务保障、感知干扰、交易体验等变量。构建这些变量,构建微信营销的用户接受意愿因子模型,并对变量之间的关系提出15个研究假设。通过问卷调查的方式收集数据,在273份有效问卷数据的基础上进行实证研究。通过描述性分析、信效度分析和回归分析对微信营销接受模型进行验证。本研究发现,感知有用性、感知易用性、感知愉悦性、交易安全性、人际信任、服务保障、主观规范等因素对用户态度均有正向影响;知觉干扰对态度有负向影响;感知有用性、主观规范、态度和人际信任对接受意愿有正向影响;交易经验对态度和接受意愿没有显著影响。
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