Research on the Relationship Between Team Psychological Capital, Team Collective Work Satisfaction and Work Input of Hotel Staff

Abstract

Based on the theory of “input-procedure-output” in performance management, this paper discussed the relationships between team psychological capital, team collective work satisfaction and work input through questionnaire survey and statistical analysis. The conclusions are as follows: (1) Team psychological capital is a high-order core construct, and it plays a more crucial part than the four dimensions; (2) There are differences in the influence of each sub-dimension on the intermediary and outcome variables, team resilience and the team hopes to show good explanatory ability; (3) Team collective work satisfaction plays a part in mediating the impact of team psychological capital on employee's work input. Based on the above analysis, the paper finally gives suggestions on how to development team psychological capital of the hotel staff, for the sake of providing theoretical and practical support for the sound development of the hotel industry and the improvement of competitiveness.