Collaboration as innovation: why technical communicators should be members of the software development team

K. Zeidenstein
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引用次数: 5

Abstract

The author offers a theoretical basis for diversity in group problem-solving activities and draws the conclusion that a nontechnical person can be, and should be, a fully functioning member of the software development team. By 'fully functioning', the author means that the technical communicator should be involved, from the beginning, in the problem-solving, idea-generating efforts of the design team. The author's research shows that including the technical communicator in the software development community can improve the design and development process, as well as the quality of both the product and the documentation that supports it.<>
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协作即创新:为什么技术交流人员应该是软件开发团队的成员
作者为小组问题解决活动的多样性提供了理论基础,并得出结论,非技术人员可以并且应该是软件开发团队中功能齐全的成员。通过“充分发挥作用”,作者的意思是技术沟通者应该从一开始就参与到设计团队解决问题、产生想法的工作中。作者的研究表明,在软件开发社区中加入技术沟通者可以改善设计和开发过程,以及产品和支持它的文档的质量
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