Student Satisfaction with Online-Based Libraries Using Structural Equation Modelling

None Achmad Danny Firmansyah, None Atikha Sidhi Cahyana
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Abstract

Online libraries are a development of conventional libraries that can make it easier for readers to get information anywhere without having to come to where the library is located. The existence of this can be the right solution during the current pandemic. Completeness and continuous updates can be an important factor for achieving success in attracting user interest. Structural equation modeling (SEM) is a useful statistical test measure that is useful for being able to complete a study simultaneously through indicators that affect service quality and user satisfaction. The results in this study found that service quality had no effect on user satisfaction with a CR value of 1.246 and a p value of 0.213 while online libraries had an effect on user satisfaction with a CR value of 5.282 and a p value of 0.000.
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使用结构方程模型的在线图书馆的学生满意度
在线图书馆是传统图书馆的发展,它可以让读者更容易地在任何地方获得信息,而不必去图书馆所在的地方。在当前大流行期间,这可能是正确的解决办法。完整性和持续更新是成功吸引用户兴趣的重要因素。结构方程模型(SEM)是一种有用的统计检验方法,可以通过影响服务质量和用户满意度的指标同时完成研究。本研究结果发现,服务质量对用户满意度没有影响,CR值为1.246,p值为0.213;而在线图书馆对用户满意度有影响,CR值为5.282,p值为0.000。
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