User Acceptance of Online Examination System Using the Unified Theory of Acceptance and Use of Technology (UTAUT) Model

Mario Hendrial Christanto Ay
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Abstract

User acceptance is one of the factors that need to be considered in order to improve the quality of the online examination system. Therefore, an evaluation model is needed to measure online examination system user acceptance. The Unified Theory of Acceptance and Use of Technology (UTAUT) is one of the evaluation models used in this study. This study aims to determine the user acceptance of the web-based online examination system at Public VHS 4 Malang using the UTAUT factors. The UTAUT factors used are performance expectancy, effort expectancy, social influence, and facilitating conditions as exogenous latent variables, and behavioral intention as an endogenous latent variable. The respondents in this study were students in the 12th grade of 2022/2023 school year. The total number of students was 274. The data obtained were analyzed using the Partial Least Square (PLS) method using SmartPLS 3 software. In this study, performance expectancy, effort expectancy, and facilitating conditions have a positive and significant effect on behavioral intention, while social influence has a positive but insignificant effect on behavioral intention.
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利用技术接受与使用统一理论模型(UTAUT)分析用户对在线考试系统的接受程度
用户接受度是提高在线考试系统质量需要考虑的因素之一。因此,需要一个评估模型来衡量在线考试系统的用户接受度。技术接受和使用统一理论(UTAUT)是本研究使用的评估模型之一。本研究的目的是利用UTAUT因素来确定马朗第四公立高中基于网络的在线考试系统的用户接受度。所使用的UTAUT因素包括作为外生潜变量的绩效预期、努力预期、社会影响和便利条件,以及作为内生潜变量的行为意向。本研究的调查对象是 2022/2023 学年 12 年级的学生。学生总数为 274 人。研究使用 SmartPLS 3 软件,采用偏最小二乘法(PLS)对所得数据进行分析。在本研究中,成绩期望、努力期望和促进条件对行为意向有积极而显著的影响,而社会影响对行为意向有积极但不显著的影响。
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