Empirical Investigation on Determinants of In-charge Police Officer’s Job Satisfaction and Task Performance

Abstract

In the Indian context, a police station in-charge officer is responsible for managing efforts of the police forces in a particular jurisdiction and is accountable to multiple internal and external stakeholders. The investigation aims to explore determinants of task performance and job satisfaction of in-charge police officers in India. A scale developed by Shinde and Patil (Indian Police Journal 68(1):21–34, 2021) was tested on a sample of respondents (n = 390), and causal relationships were tested. The study concluded that the ‘emotional factors’ and ‘working conditions’ act as antecedents of both, job satisfaction and task performance, while the impact of perceived organisational support was found to be restricted only to job satisfaction. Occupational stress was found to have an insignificant impact on both of the outcome variables. Testing of various determinants of job satisfaction and task performance in an integrated framework and validation of newly emerged factor (emotional factors) are some of the major contributions of the study.