The Rise of Telemedicine in the Philippines during COVID-19: A Systematic Review of Utilization Trends and Patient Outcomes

Philippine Social Science Journal Pub Date : 2024-04-05 DOI:10.52006/main.v6i4.876

Yentl Kierstein C. Aban, Jashley V. Abunto, Jioe Vincent Earl P. Aliorde, Nykos Carmelo M. Benson, Erikah Rein U. Figueroa, Jan Angela D. Masiddo, Justin Erol C. Pabustan, Franco Rigor M. Legatub

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Abstract

The study discussed the telemedicine trends in the Philippines during the COVID-19 pandemic from 2019 to 2023. Determining the frequency of use of telemedicine, the factors that influenced its use before and during the COVID-19 pandemic, and the effects of telemedicine in improving the healthcare system in the Philippines. A systematic review was conducted using thematic analysis and the PRISMA checklist. The results presented a pattern indicating that teleconsultation usage corresponded to increased COVID-19 cases. Furthermore, telemedicine utilization surged from March 2020 to March 2022, with video consultations increasing from 5 to 495 monthly visits between 2019 and 2022. The study concluded that it was driven by increased mobile phone usage, improved patient satisfaction, government support, and increased video consultations, offering alternative healthcare delivery. Future studies should include more regions and timeframes to comprehensively present telemedicine trends in the Philippines.

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COVID-19 期间菲律宾远程医疗的兴起：对使用趋势和患者结果的系统回顾

该研究讨论了2019年至2023年COVID-19大流行期间菲律宾的远程医疗趋势。确定远程医疗的使用频率、影响其在COVID-19大流行之前和期间使用的因素，以及远程医疗在改善菲律宾医疗系统方面的效果。研究采用专题分析法和 PRISMA 核对表进行了系统回顾。研究结果表明，远程会诊的使用与 COVID-19 病例的增加相对应。此外，在 2020 年 3 月至 2022 年 3 月期间，远程医疗的使用率激增，2019 年至 2022 年期间，视频会诊的月访问量从 5 次增至 495 次。研究得出结论，这主要是由于手机使用率的提高、患者满意度的提高、政府的支持以及视频会诊的增加，从而提供了替代医疗服务。未来的研究应包括更多地区和时间范围，以全面展示菲律宾的远程医疗趋势。

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Philippine Social Science Journal

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审稿时长

12 weeks