Breaking down barriers: addressing managerial hesitancy towards hiring transgender employees

Abstract

Purpose

This paper aims to investigate the extent of transgender (TG) inclusivity in workplaces, particularly comparing developed and developing economies. It seeks to address the social stigma faced by TG individuals in Asian economies, notably focusing on India. Through qualitative studies, the research identifies barriers hindering TG employment and proposes a theoretical framework to guide organizations in creating TG-inclusive work environments. The research intends to provide insights that enhance the experiences of TG employees while promoting diversity and inclusion in organizations.

Design/methodology/approach

This research comprises two qualitative studies aimed at first identifying barriers to TG employment through the lens of human resources (HR) professionals and then suggesting a theoretical framework to organizations for overcoming these barriers to achieve a TG-inclusive workplace. Thematic analysis, using Atlas.Ti software, and the interpretive structural modelling technique were used to synthesize a conceptual framework.

Findings

This study's outcomes highlight a substantial gap in achieving truly TG-inclusive workplaces, particularly in economies with prevalent social stigma like India. The findings show that traditional means may not be enough for building a TG-inclusive workplace, and organizations need to go the extra mile by promoting positive deviance and TG-centric corporate social responsibility initiatives to achieve results.

Originality/value

The results of this study provide insights for organizations seeking to improve the experiences of their TG employees and promote diversity and inclusion in the workplace. The incorporation of HR professionals' insights offers a practical perspective, and the conceptual framework proposed for organizations to overcome TG employment barriers is a novel contribution.