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Antecedents of effectuation and causation in SMEs from emerging markets: the role of CEO temporal focus 新兴市场中小型企业中效应和因果关系的前因:首席执行官时间关注的作用
IF 2.8 Q3 MANAGEMENT Pub Date : 2024-09-20 DOI: 10.1108/ijoa-02-2024-4253
Ekaterina Kozachenko, Galina Shirokova, Virginia Bodolica

Purpose

Previous studies considered effectuation and causation as alternative decision-making strategies used by entrepreneurs to navigate uncertainty, having various individual- and firm-level antecedents. This study aims to broaden our understanding of individual-level antecedents by examining the role of Chief Executive Officer (CEO) temporal focus in decision-making processes in small and medium-sized enterprises (SMEs).

Design/methodology/approach

Based on a multiple case study research design, the authors empirically analyse 16 Russian SMEs to uncover how the CEO temporal focus relates to the choice of effectuation/causation strategies under uncertainty.

Findings

CEOs with past orientation tend to adopt causation, future-oriented CEOs adhere to effectuation, while present-focused CEOs rely on both decision-making strategies (i.e. ambidexterity). Prior crisis-related experience is the underlying mechanism behind the relationship between CEO temporal orientation and effectuation/causation strategies. The authors formulate several propositions that may be tested in future studies in the field.

Originality/value

The contribution of this study consists in uncovering a new individual-level antecedent of effectuation/causation under uncertainty (i.e. CEO temporal focus) and suggesting that prior crisis experience acts as a mechanism underlying this relationship. The authors advance the strategic leadership theory by underscoring the CEO’s role in decision-making processes in SMEs.

目的 以前的研究认为,效应和因果关系是企业家用来驾驭不确定性的替代决策策略,具有各种个人和企业层面的前因。本研究旨在通过考察首席执行官(CEO)对时间的关注在中小型企业(SMEs)决策过程中的作用,拓宽我们对个人层面前因的理解。研究结果以过去为导向的首席执行官倾向于采用因果关系,以未来为导向的首席执行官则坚持效果策略,而以现在为导向的首席执行官则同时依赖这两种决策策略(即ambidexterity)。先前与危机相关的经历是首席执行官时间取向与效应/因果策略之间关系的内在机制。本研究的贡献在于发现了不确定性条件下效应化/诱因化的一个新的个体层面的先决条件(即首席执行官的时间焦点),并提出先前的危机经历是这种关系的内在机制。作者强调了首席执行官在中小企业决策过程中的作用,从而推进了战略领导理论的发展。
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引用次数: 0
Does spirituality at work promote work-to-family enrichment among Indian female employees? 工作中的灵性是否会促进印度女性员工工作与家庭的丰富性?
IF 2.8 Q3 MANAGEMENT Pub Date : 2024-09-16 DOI: 10.1108/ijoa-04-2024-4434
Naval Garg, Nidhi Sharma

Purpose

Based on Indian conceptualisation of workplace spirituality, this study aims to examine the linkage between four dimensions of workplace spirituality (swadharma, authenticity, lokasangraha and sense of community) and work-to-family (WTF) enrichment. It also explored the mediating effect of psychological and social capital and the moderating effect of gratitude.

Design/methodology/approach

A sample of 387 women employees of Indian hospitality industry was collected in three waves. The collected data were analysed in three stages. Firstly, reliability, validity and multicollinearity were assessed using appropriate statistical measures like Cronbach’s alpha, composite reliability and average variance explained. Secondly, the relationship between four dimensions of workplace spirituality and WTF enrichment were examined using correlation and hierarchical regression. Several demographic variables like marital status, age, experience and income level were controlled. Thirdly, the moderating effect of gratitude and mediating effects of psychological and social capital were analysed using PROCESS macro.

Findings

The results showed adequate reliability and validity estimates. Also, four dimensions of Indian workplace spirituality were significantly related to WTF enrichment with these dimensions of workplace spirituality collectively explaining 46.8% variations in WTF enrichment. The results also concluded significant meditating effect of psychological and social capital. It also asserted significant moderating effect of gratitude.

Originality/value

The study is based on longitudinal data collected to test seven hypotheses of the study.

目的基于印度职场灵性的概念,本研究旨在探讨职场灵性的四个维度(swadharma、真实性、lokasangraha 和社区感)与工作对家庭(WTF)的丰富性之间的联系。研究还探讨了心理资本和社会资本的中介效应以及感恩的调节效应。收集到的数据分三个阶段进行分析。首先,使用 Cronbach'sα、综合信度和平均方差解释等适当的统计量评估信度、效度和多重共线性。其次,使用相关性和分层回归法研究了职场灵性的四个维度与 WTF 丰富性之间的关系。对婚姻状况、年龄、经验和收入水平等人口统计学变量进行了控制。第三,使用 PROCESS 宏分析了感恩的调节作用以及心理和社会资本的中介作用。此外,印度职场精神的四个维度与 WTF 充实度有显著相关,这些职场精神维度共同解释了 WTF 充实度 46.8% 的变化。研究结果还得出结论,心理资本和社会资本具有明显的中介效应。原创性/价值本研究基于所收集的纵向数据,以检验本研究的七个假设。
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引用次数: 0
Unlocking work engagement: harnessing social capital, proactive personalities and POS in newcomers’ organizational socialization 释放工作热情:在新人的组织社会化过程中利用社会资本、积极主动的个性和 POS
IF 2.8 Q3 MANAGEMENT Pub Date : 2024-09-16 DOI: 10.1108/ijoa-04-2024-4422
Azmat Islam, Muhammad Ajmal, Zeenat Islam

Purpose

The purpose of this study is to investigate how social capital resources (SCRs), proactive personality and perceived organizational support (POS) influence work engagement during the organizational socialization process through the lens of self-determination theory (SDT).

Design/methodology/approach

Drawing upon a sample of newly hired employees from diverse industries, data was collected using self-report measures. A total of 619 respondents’ data were qualified for analysis. Regression analysis and structural equation modeling with the bootstrap method were used for hypothesis testing.

Findings

Results indicate that newcomers who used effective organizational socialization tactics (OSTs) experienced higher levels of work engagement. Moreover, SCRs were crucial in shaping the relationship between OSTs and work engagement. Specifically, newcomers with greater SCRs exhibited increased work engagement, enhancing effective OSTs’ positive impact. Furthermore, proactive personality and POS traits moderate the relationship between SCRs and work engagement. Newcomers with a proactive personality were more likely to leverage their SCRs, leading to higher work engagement effectively.

Practical implications

This study underscores the importance of promoting social connections, organizational support, proactivity and positive relationships to enhance employee work engagement and overall well-being in the Pakistani context.

Originality/value

This study examines how SCRs, proactive personality and POS influence work engagement during organizational socialization, a novel area in newcomer adjustment. It highlights the importance of strategic socialization and targeted onboarding programs that enhance SCRs and proactive personalities. By integrating SDT with the cultural context of Pakistani organizations, it offers unique insights for improving newcomer adjustment and engagement.

本研究旨在通过自我决定理论(SDT)的视角,探讨在组织社会化过程中,社会资本资源(SCR)、积极主动型人格和感知组织支持(POS)如何影响工作参与度。共有 619 名受访者的数据符合分析条件。结果结果表明,使用有效的组织社会化策略(OSTs)的新人工作投入度更高。此外,SCR 对 OST 与工作投入之间关系的形成至关重要。具体来说,SCR 越高的新人工作投入度越高,从而增强了有效组织社交策略的积极影响。此外,积极主动的个性和 POS 特质对 SCR 与工作投入度之间的关系起着调节作用。本研究强调了在巴基斯坦环境中促进社会联系、组织支持、主动性和积极关系对于提高员工工作投入度和整体幸福感的重要性。 原创性/价值 本研究探讨了 SCRs、主动性人格和 POS 如何在组织社会化过程中影响工作投入度,这是新人适应的一个新领域。研究强调了战略性社会化和有针对性的入职培训计划对提高 SCR 和主动型人格的重要性。通过将 SDT 与巴基斯坦组织的文化背景相结合,该研究为提高新人适应性和参与度提供了独特的见解。
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引用次数: 0
The university as an intellectual capital catalyst for sustainable organisations: conceptualising the nexus 大学作为可持续发展组织的知识资本催化剂:构想两者之间的联系
IF 2.8 Q3 MANAGEMENT Pub Date : 2024-09-10 DOI: 10.1108/ijoa-07-2024-4666
Carla Del Gesso, Paola Parravicini, Renato Ruffini

Purpose

Intellectual capital (IC) is an increasingly important strategic asset for sustainable value creation in organisations. This paper aims to provide a conceptual perspective on the university’s role as a catalyst for IC creation and development within the dynamic landscape of organisations, exploring the nexus to capture its essence.

Design/methodology/approach

Adopting a conceptual framework development approach, key concepts were cohesively and coherently synthesised from various theoretical underpinnings, namely, the multiple capitals approach to maximising corporate value creation, the evolved triple bottom line approach to corporate sustainability, the triple helix innovation model and its subsequent extensions, the upper echelons theory and the social licence construct linked to stakeholder, legitimacy and institutional theories.

Findings

A comprehensive conceptual framework was developed that outlines universities’ role in catalysing four corporate IC forms crucial to sustainable organisational value creation: human capital, governance capital, social/relational capital and structural/organisational capital. The framework interprets this role of universities as dynamic IC reservoirs serving regional ecosystems for sustainable development. It highlights the synergistic sustainable value creation between universities and organisations in host communities and broader society, with university governance acting as a key driver.

Originality/value

This paper offers a theoretically grounded interpretation of universities’ pivotal role in catalysing essential forms of IC to support contemporary organisations’ sustainable value-creation processes. The proposed framework has the potential to ignite conversations on the crucial connection between universities and corporate IC development relevant to sustainable organisations, inspiring future empirical research, reflection and discussion.

目的知识资本(IC)是企业创造可持续价值的一项日益重要的战略资产。本文旨在提供一个概念性视角,探讨大学在组织的动态环境中作为知识资本创造和发展的催化剂所发挥的作用,探索知识资本与组织之间的联系,以抓住其本质。设计/方法/途径采用概念框架开发方法,从不同的理论基础上对关键概念进行了连贯一致的综合,这些理论基础包括:企业价值创造最大化的多重资本方法、企业可持续发展的三重底线方法、三重螺旋创新模型及其后续扩展、上层理论以及与利益相关者、合法性和制度理论相关的社会许可构建。研究结果 制定了一个全面的概念框架,概述了大学在促进对可持续组织价值创造至关重要的四种企业集成电路形式中的作用:人力资本、治理资本、社会/关系资本和结构/组织资本。该框架将大学的这一作用解释为服务于区域生态系统的动态集成电路库,以促进可持续发展。该框架强调了大学与所在社区和更广泛社会中的组织之间协同创造可持续价值的作用,而大学治理则是其中的关键驱动力。所提出的框架有可能引发关于大学与企业集成电路发展之间的重要联系的讨论,从而激发未来的实证研究、反思和讨论。
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引用次数: 0
Green leadership and innovation: catalysts for environmental performance in Italian manufacturing 绿色领导力与创新:意大利制造业环境绩效的催化剂
IF 2.8 Q3 MANAGEMENT Pub Date : 2024-09-06 DOI: 10.1108/ijoa-04-2024-4450
Muhammad Junaid Ahsan

Purpose

This quantitative study, rooted in the resource-based view (RBV) theory, aims to investigate the relationships among green transformational leadership, green process innovation, employee environmental beliefs and firm environmental performance in Italian manufacturing companies. This study unfolds a nuanced narrative of how strategic green transformational leadership, coupled with environmentally conscious processes, can synergistically enhance an organization's overall environmental performance.

Design/methodology/approach

The multi-item survey questionnaire used in this study was distributed to leaders in a diverse sample of Italian companies. A total of 296 valid responses were obtained from the surveys. The collected data were analysed using statistical methods such as correlation, confirmatory factor and structural equation modelling using SPSS software.

Findings

The direct influence of green transformational leadership on firm environmental performance is supported. It also confirms the positive impact of green process innovation on environmental outcomes. It identifies green process innovation as a mediator between green transformational leadership and firm environmental performance, and employee environmental beliefs moderate the link between green transformational leadership and firm environmental performance.

Research limitations/implications

This research contributes by advancing understanding within the RBV framework by elucidating the specific mechanisms through which green transformational leadership programs promote green process innovation, enhance environmental performance for organizational success, achieve sustainability goals and foster collaboration and stakeholder engagement.

Practical implications

This study emphasizes the significance of establishing green leadership programs, encouraging green process innovation and systematically monitoring environmental performance to accomplish organizational success and sustainability goals.

Originality/value

This study presents a novel and original examination by integrating the RBV theory on the relationships between green transformational leadership, green process innovation and firm environmental performance, shedding new light on the role of employee environmental beliefs.

目的 本定量研究以基于资源的观点(RBV)理论为基础,旨在探讨意大利制造企业中绿色转型领导力、绿色流程创新、员工环境信念和企业环境绩效之间的关系。本研究对战略性绿色转型领导力如何与具有环保意识的流程相结合,从而协同提升组织的整体环境绩效进行了细致入微的阐述。调查共获得 296 份有效答复。研究结果绿色变革型领导力对企业环境绩效的直接影响得到了支持。研究还证实了绿色流程创新对环境绩效的积极影响。研究局限/启示本研究阐明了绿色变革型领导力项目促进绿色流程创新、提高环境绩效以取得组织成功、实现可持续发展目标以及促进合作和利益相关者参与的具体机制,有助于推进对 RBV 框架的理解。实践意义本研究强调了建立绿色领导力项目、鼓励绿色流程创新和系统监测环境绩效对实现组织成功和可持续发展目标的重要意义。 原创性/价值本研究通过整合 RBV 理论,对绿色变革型领导力、绿色流程创新和企业环境绩效之间的关系进行了新颖而独创的研究,为员工环境信念的作用提供了新的启示。
{"title":"Green leadership and innovation: catalysts for environmental performance in Italian manufacturing","authors":"Muhammad Junaid Ahsan","doi":"10.1108/ijoa-04-2024-4450","DOIUrl":"https://doi.org/10.1108/ijoa-04-2024-4450","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This quantitative study, rooted in the resource-based view (RBV) theory, aims to investigate the relationships among green transformational leadership, green process innovation, employee environmental beliefs and firm environmental performance in Italian manufacturing companies. This study unfolds a nuanced narrative of how strategic green transformational leadership, coupled with environmentally conscious processes, can synergistically enhance an organization's overall environmental performance.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The multi-item survey questionnaire used in this study was distributed to leaders in a diverse sample of Italian companies. A total of 296 valid responses were obtained from the surveys. The collected data were analysed using statistical methods such as correlation, confirmatory factor and structural equation modelling using SPSS software.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The direct influence of green transformational leadership on firm environmental performance is supported. It also confirms the positive impact of green process innovation on environmental outcomes. It identifies green process innovation as a mediator between green transformational leadership and firm environmental performance, and employee environmental beliefs moderate the link between green transformational leadership and firm environmental performance.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>This research contributes by advancing understanding within the RBV framework by elucidating the specific mechanisms through which green transformational leadership programs promote green process innovation, enhance environmental performance for organizational success, achieve sustainability goals and foster collaboration and stakeholder engagement.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>This study emphasizes the significance of establishing green leadership programs, encouraging green process innovation and systematically monitoring environmental performance to accomplish organizational success and sustainability goals.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study presents a novel and original examination by integrating the RBV theory on the relationships between green transformational leadership, green process innovation and firm environmental performance, shedding new light on the role of employee environmental beliefs.</p><!--/ Abstract__block -->","PeriodicalId":47017,"journal":{"name":"International Journal of Organizational Analysis","volume":"63 1","pages":""},"PeriodicalIF":2.8,"publicationDate":"2024-09-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142194722","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Adoption of HR analytics for future-proof decision making: role of attitude toward artificial intelligence as a moderator 采用人力资源分析方法进行面向未来的决策:对人工智能的态度所起的调节作用
IF 2.8 Q3 MANAGEMENT Pub Date : 2024-09-06 DOI: 10.1108/ijoa-03-2024-4392
Simple Arora, Priya Chaudhary, Reetesh K. Singh

Purpose

This study aims to investigate the relationship between the adoption of human resource (HR) analytics and managerial decision-making (DM), with attitude toward artificial intelligence (AI) as a potential moderator.

Design/methodology/approach

This study was conducted in three phases. In Phase I, a comprehensive scale to measure the “Adoption of HR analytics” was conceptualized and developed. In Phase II, the scale was validated and operationalized. Finally, in Phase III, a survey of 377 managers was conducted, and a conceptual model was validated using structural equation modeling.

Findings

This study reveals that the adoption of HR analytics (HRA) and a positive attitude toward AI significantly influence DM. The findings suggest that the structural factors play the most important role in the adoption of HRA, followed by individual factors, value and system support.

Practical implications

These findings hold valuable implications for managers seeking integration of HRA and AI within organizational systems and processes. HR practitioners can evaluate their organization’s readiness for HRA, enabling them to build a future-proof workforce with the necessary skills. It can help managers make the adoption of AI-enabled HRA a reality. The study also helps to remove inhibitions and concerns of HR managers and employees related to AI.

Originality/value

This paper addresses the methodological, practical knowledge and evidence gap in the area of adoption of HRA and DM. It sheds light on the “future of work” in HR, highlighting a potential shift toward human-AI collaboration.

目的 本研究旨在调查人力资源(HR)分析的采用与管理决策(DM)之间的关系,并将对人工智能(AI)的态度作为潜在的调节因素。在第一阶段,对 "采用人力资源分析 "的综合量表进行了概念化和开发。在第二阶段,对量表进行了验证和操作。最后,在第三阶段,对 377 名管理人员进行了调查,并使用结构方程模型对概念模型进行了验证。研究结果本研究揭示了采用人力资源分析(HRA)和对人工智能的积极态度对 DM 有显著影响。研究结果表明,结构因素在人力资源分析的采用中发挥着最重要的作用,其次是个人因素、价值和系统支持。人力资源从业者可以评估其组织是否做好了采用人力资源管理的准备,从而建立一支具备必要技能、面向未来的员工队伍。它可以帮助管理者将采用人工智能支持的人力资源关系变为现实。本研究还有助于消除人力资源经理和员工对人工智能的疑虑和担忧。它揭示了人力资源领域的 "未来工作",强调了人与人工智能合作的潜在转变。
{"title":"Adoption of HR analytics for future-proof decision making: role of attitude toward artificial intelligence as a moderator","authors":"Simple Arora, Priya Chaudhary, Reetesh K. Singh","doi":"10.1108/ijoa-03-2024-4392","DOIUrl":"https://doi.org/10.1108/ijoa-03-2024-4392","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to investigate the relationship between the adoption of human resource (HR) analytics and managerial decision-making (DM), with attitude toward artificial intelligence (AI) as a potential moderator.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This study was conducted in three phases. In Phase I, a comprehensive scale to measure the “Adoption of HR analytics” was conceptualized and developed. In Phase II, the scale was validated and operationalized. Finally, in Phase III, a survey of 377 managers was conducted, and a conceptual model was validated using structural equation modeling.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>This study reveals that the adoption of HR analytics (HRA) and a positive attitude toward AI significantly influence DM. The findings suggest that the structural factors play the most important role in the adoption of HRA, followed by individual factors, value and system support.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>These findings hold valuable implications for managers seeking integration of HRA and AI within organizational systems and processes. HR practitioners can evaluate their organization’s readiness for HRA, enabling them to build a future-proof workforce with the necessary skills. It can help managers make the adoption of AI-enabled HRA a reality. The study also helps to remove inhibitions and concerns of HR managers and employees related to AI.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This paper addresses the methodological, practical knowledge and evidence gap in the area of adoption of HRA and DM. It sheds light on the “future of work” in HR, highlighting a potential shift toward human-AI collaboration.</p><!--/ Abstract__block -->","PeriodicalId":47017,"journal":{"name":"International Journal of Organizational Analysis","volume":"85 1","pages":""},"PeriodicalIF":2.8,"publicationDate":"2024-09-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142194791","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Labor discrimination in the higher education system of Georgia: problems and modern challenges 格鲁吉亚高等教育系统中的劳动歧视:问题与现代挑战
IF 2.8 Q3 MANAGEMENT Pub Date : 2024-08-30 DOI: 10.1108/ijoa-03-2024-4331
Nino Paresashvili, Nanuli Okruashvili, Mzia Tikishvili, Dea Pirtskhalaishvili
<h3>Purpose</h3><p>This paper is dedicated to labor discrimination, the most challenging and acute problem of the modern higher education system, which is one of the primary global concerns of the 21st century in higher education. This study aims to analyze the causes of discrimination in the higher education system of Georgia, to determine the priority types and forms of discrimination in the process of career management of personnel employed in educational institutions and to develop specific recommendations based on the successful antidiscrimination experience of developed countries, which will contribute to the development of an effective mechanism for eliminating discrimination in the higher education system of Georgia.</p><!--/ Abstract__block --><h3>Design/methodology/approach</h3><p>The statistical software package was used to process the data obtained during the research process. Throughout the analysis, numerous statistical techniques were employed, such as conducting an interview, running Mann–Whitney test, hypothesis testing, ANOVA test and much more. It is important to emphasize that various important hypotheses were developed during the research process. Finally, we presented conclusions and recommendations.</p><!--/ Abstract__block --><h3>Findings</h3><p>The study found that personnel discrimination is a severe, urgent and pervasive problem in Georgia. As a result of research, hypotheses N1, N2, N4, N5 and N7 were confirmed. In particular, the respondents’ discrimination is influenced by their field of employment; employees with low- and medium-level job positions are the most frequently discriminated against in both the private and public sectors; discrimination in both sectors has an impact on a person's work performance, personal life and health; weakening oversight of discriminatory issues leads to increased discrimination in both sectors.</p><!--/ Abstract__block --><h3>Research limitations/implications</h3><p>One of the disadvantages of the mentioned study is that it was only conducted in several Georgian universities. The results of the study can be generalized only to the employees of the universities participating in the study. In the future, research is planned in all universities in Georgia, which will give us a unified picture. In addition, it would be ideal to do international research with foreign colleagues to compare the described findings by country.</p><!--/ Abstract__block --><h3>Practical implications</h3><p>The authors anticipate that the mentioned study’s findings will have theoretical and practical implications. Universities must consider the recommendations presented, as doing so will significantly reduce discrimination and employee stress levels. As a result, their performance and sense of belonging inside the organization will improve.</p><!--/ Abstract__block --><h3>Originality/value</h3><p>This study is a novelty in terms of Georgian reality, as the discrimination exploration has not been inve
目的 本文专门论述现代高等教育系统中最具挑战性的尖锐问题--劳动歧视,这是 21 世纪全球高等教育领域的主要关切之一。本研究旨在分析格鲁吉亚高等教育系统中的歧视原因,确定教育机构就业人员职业管理过程中的重点歧视类型和形式,并根据发达国家成功的反歧视经验提出具体建议,这些建议将有助于制定有效机制,消除格鲁吉亚高等教育系统中的歧视现象。在整个分析过程中,使用了大量统计技术,如进行访谈、曼-惠特尼检验、假设检验、方差分析检验等。需要强调的是,在研究过程中提出了各种重要的假设。最后,我们提出了结论和建议。研究结果研究发现,在格鲁吉亚,人事歧视是一个严重、紧迫且普遍存在的问题。研究结果证实了 N1、N2、N4、N5 和 N7 假设。特别是,受访者的歧视受其就业领域的影响;在私营部门和公共部门,中低级工作岗位的雇员最常受到歧视;这两个部门的歧视对个人的工作表现、个人生活和健康都有影响;对歧视问题的监督减弱导致这两个部门的歧视加剧。研究结果仅适用于参与研究的大学员工。今后,计划在格鲁吉亚所有大学开展研究,这将使我们了解统一的情况。此外,理想的做法是与外国同行一起开展国际研究,以比较各国的研究结果。大学必须考虑提出的建议,因为这样做将大大减少歧视和员工压力。原创性/价值从格鲁吉亚的现实情况来看,本研究是一项新颖的研究,因为在高等教育中还没有对歧视问题进行过调查。因此,政策制定者、机构、学者等所有相关方都将从研究结果中受益。
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引用次数: 0
Exploring the relationship between personality traits and innovative behaviour: a mixed-methods approach 探索个性特征与创新行为之间的关系:一种混合方法
IF 2.8 Q3 MANAGEMENT Pub Date : 2024-08-30 DOI: 10.1108/ijoa-04-2024-4461
José Manuel De Haro, Julio Vena

Purpose

This study aims to investigate the relationship between personality traits and innovative behaviour, using a mixed-methods approach to provide deeper insights into these dynamics.

Design/methodology/approach

The authors used a mixed-methods approach, integrating fuzzy set qualitative comparative analysis (fsQCA) with traditional multiple linear regression analysis. This study was conducted among 76 university graduates, using the Big Five personality model and the Innovator DNA model to assess innovative behaviour.

Findings

The findings reveal significant positive correlations between conscientiousness, extraversion and innovative behaviour. The inclusion of fsQCA allowed for a more nuanced understanding of the complex interactions between personality traits and innovative behaviour, highlighting configurations of traits that traditional methods may overlook.

Research limitations/implications

This study's sample size and focus on university graduates may limit the generalisability of the findings. Future research should explore these relationships in more diverse populations and settings to enhance generalisability.

Practical implications

The insights gained from this study can inform the development of more effective talent management strategies, helping organisations to better align personality traits with roles that demand high innovation. This approach can optimise team composition and improve innovative output.

Social implications

Understanding the configurations of personality traits that lead to innovative behaviour can help educational institutions and organisations foster environments that support diverse and innovative thinking, ultimately contributing to societal progress.

Originality/value

This research contributes to the literature by demonstrating the efficacy of fsQCA in capturing the complexities of human behaviour, particularly in the context of personality traits influencing innovation. By combining qualitative and quantitative analyses, this study provides a comprehensive perspective that enhances both methodological rigour and the depth of understanding in psychological and innovation studies.

目的本研究旨在调查人格特质与创新行为之间的关系,采用混合方法对这些动态关系进行深入研究。研究对象为 76 名大学毕业生,采用大五人格模型和创新者 DNA 模型来评估创新行为。研究结果研究结果显示,自觉性、外向性与创新行为之间存在显著的正相关关系。研究局限性/启示本研究的样本量和对大学毕业生的关注可能会限制研究结果的普遍性。本研究的启示可以为制定更有效的人才管理策略提供参考,帮助组织更好地将个性特征与需要高度创新的职位相匹配。社会意义了解导致创新行为的人格特质配置,有助于教育机构和组织营造支持多元化创新思维的环境,最终促进社会进步。原创性/价值本研究通过展示fsQCA在捕捉人类行为复杂性方面的功效,尤其是在影响创新的人格特质方面的功效,为相关文献做出了贡献。通过结合定性和定量分析,本研究提供了一个全面的视角,既提高了方法论的严谨性,又加深了对心理学和创新研究的理解。
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引用次数: 0
Shared high-performance work system perceptions as a competitive advantage: mediating role of trust in management in the HPWS-performance link 共同的高绩效工作系统认知是一种竞争优势:在高绩效工作系统与绩效之间的联系中,对管理层的信任所起的中介作用
IF 2.8 Q3 MANAGEMENT Pub Date : 2024-08-30 DOI: 10.1108/ijoa-04-2024-4432
Sunjin Pak, Boreum (Jenny) Ju

Purpose

This study aims to investigate the mediating role of trust in management and the moderating role of employee-management congruence in high-performance work system (HPWS) perceptions on the relationship between HPWS and firm performance.

Design/methodology/approach

Survey data on HPWS practices and employee–manager perceptions from a large sample of South Korean firms were integrated with objective financial performance data. Path analysis using STATA 18.0 with robust standard errors was used to test the hypothesised moderated mediation model.

Findings

Trust in management partially mediated the relationship between HPWS and firm performance. While employee–management congruence in HPWS perceptions did not moderate the direct effect of HPWS on firm performance, it significantly moderated the indirect effect through trust in management. The positive influence of HPWS on performance via trust was stronger when employee–management congruence was high.

Originality/value

This study extends the social exchange perspective on the HPWS–performance relationship by incorporating trust in management as a critical mediator and employee–management congruence in HPWS perceptions as a moderator. The findings highlight the importance of fostering shared understandings of human resource practices between employees and managers to optimise the trust-building and performance-enhancing effects of HPWS.

目的本研究旨在探讨在高绩效工作系统(HPWS)认知中,对管理层的信任和员工-管理层一致性对高绩效工作系统与企业绩效之间关系的调节作用。使用 STATA 18.0 和稳健标准误差进行路径分析,检验假设的调节中介模型。虽然员工与管理层在 HPWS 感知上的一致性并没有调节 HPWS 对企业绩效的直接影响,但它通过对管理层的信任显著调节了间接影响。当员工-管理层高度一致时,HPWS 通过信任对绩效的积极影响更强。原创性/价值这项研究通过将对管理层的信任作为关键中介,将员工-管理层对 HPWS 感知的一致性作为调节因素,扩展了 HPWS-绩效关系的社会交换视角。研究结果强调了促进员工和管理者对人力资源实践的共同理解,以优化 HPWS 的信任建立和绩效提升效果的重要性。
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引用次数: 0
Examining the relationship between corporate social responsibility, customer satisfaction and customer loyalty in Ethiopian banking sector 研究埃塞俄比亚银行业企业社会责任、客户满意度和客户忠诚度之间的关系
IF 2.8 Q3 MANAGEMENT Pub Date : 2024-08-29 DOI: 10.1108/ijoa-04-2024-4435
Mesfin Abebe Gezahegn, Aschalew Degoma Durie, Abiot Tsegaye Kibret
<h3>Purpose</h3><p>This study aims to look into how customer satisfaction (CS) plays a mediating role in the relationship between corporate social responsibility (CSR) and customer loyalty (CL) among Ethiopian commercial bank clients.</p><!--/ Abstract__block --><h3>Design/methodology/approach</h3><p>This study used a survey research design to collect information from 790 Ethiopian commercial bank customers. Purposive sampling techniques were used in the study to choose respondents, and the AMOS structural equation model in conjunction with SPSS was used to evaluate the hypotheses.</p><!--/ Abstract__block --><h3>Findings</h3><p>The findings show that CSR has a significant effect on both CS and CL. Likewise, CS plays a positive role in fostering CL. Moreover, CS acts as a mediator in the connection between CSR and CL. This suggests that CSR and CS are key factors in determining CL among commercial bank customers in Ethiopia.</p><!--/ Abstract__block --><h3>Research limitations/implications</h3><p>This study examined the overall impact of CSR on loyalty. Future research can explore the impact of specific CSR initiatives, such as environmental sustainability, charitable giving, community involvement and ethics. Another implication could involve studying moderating factors like customer demographics and industry context. This study is a cross-sectional study; therefore, future studies should focus on longitudinal studies that could reveal the long-term effects of CSR on CL. Additionally, examining the effects of CSR on stakeholders beyond customers, like employees and suppliers, could provide a broader understanding of its impact on business performance and social outcomes.</p><!--/ Abstract__block --><h3>Practical implications</h3><p>By investing in CSR activities that resonate with customer values, banks can improve CS and ultimately CL. This highlights importance of aligning CSR strategies with customer preferences and expectations to create strong emotional connection with customers. Moreover, leveraging CSR efforts as unique selling point can differentiate banks from competitors and attract socially conscious consumers. By concentrating on delivering high-quality services and personalised experiences while communicating transparently about their CSR initiatives, banks build trust and loyalty among customers. Continuous monitoring and evaluation of CSR programmes are essential to ensure their effectiveness and alignment with customer needs, leading to CS and CL.</p><!--/ Abstract__block --><h3>Social implications</h3><p>By demonstrating that CSR activities positively impact CS and CL, commercial banks can contribute to the overall well-being of society. Engaging in socially responsible practices not only enhances the reputation of banks but also fosters a sense of trust and goodwill among customers. This leads to a more positive perception of banks as ethical and socially conscious institutions, ultimately benefiting the community at
目的本研究旨在探讨客户满意度(CS)如何在埃塞俄比亚商业银行客户的企业社会责任(CSR)与客户忠诚度(CL)之间发挥中介作用。研究中使用了有目的抽样技术来选择受访者,并结合 SPSS 使用 AMOS 结构方程模型来评估假设。研究结果研究结果表明,企业社会责任对 CS 和 CL 均有显著影响。同样,企业社会责任在促进企业文化方面也起着积极作用。此外,企业社会责任在企业社会责任和企业文化之间起着中介作用。这表明,企业社会责任和企业社会责任是决定埃塞俄比亚商业银行客户忠诚度的关键因素。未来的研究可以探讨特定企业社会责任举措的影响,如环境可持续性、慈善捐赠、社区参与和道德规范。另一个意义在于研究客户人口统计和行业背景等调节因素。本研究是一项横断面研究,因此,今后的研究应侧重于纵向研究,以揭示企业社会责任对企业文化的长期影响。此外,研究企业社会责任对客户以外的利益相关者(如员工和供应商)的影响,可以更广泛地了解企业社会责任对企业绩效和社会成果的影响。这凸显了使企业社会责任战略与客户偏好和期望相一致,从而与客户建立强烈情感联系的重要性。此外,利用企业社会责任作为独特的卖点,可以使银行从竞争对手中脱颖而出,吸引具有社会意识的消费者。通过专注于提供优质服务和个性化体验,同时以透明的方式宣传其企业社会责任计划,银行可以在客户中建立信任和忠诚度。社会影响通过证明企业社会责任活动对企业社会责任和个人社会责任产生积极影响,商业银行可以为社会的整体福祉做出贡献。参与社会责任实践不仅能提高银行的声誉,还能培养客户对银行的信任感和好感。这将使人们更加积极地认识到银行是有道德和社会意识的机构,最终使整个社会受益。此外,通过强调企业社会责任在企业社会责任与客户关系之间的中介作用,银行可以更好地理解如何在互信和价值的基础上培养与客户的长期关系。相比之下,本研究深入探讨了企业社会责任对客户行为(尤其是客户关系)的持久影响。此外,本研究还开创性地将企业社会责任作为一个高阶结构进行探讨,以阐明企业社会责任如何在企业社会责任举措与顾客行为之间发挥中介作用。
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引用次数: 0
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International Journal of Organizational Analysis
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