Impact of public leadership on public service motivation and performance in complex environments

IF 2.6 3区 管理学 Q2 DEVELOPMENT STUDIES Public Administration and Development Pub Date : 2024-07-09 DOI:10.1002/pad.2069
Safyan Tahir Verka, Meghna Sabharwal, Shazia Hassan
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Abstract

This study empirically investigates the effects of public leadership (PL) on job performance (JP) and notes the mediating role of public service motivation (PSM) and the moderating role of environmental complexity (ENC) between PSM and JP. The research framework was tested using a survey of 211 civil servants working in Pakistan. The findings indicate significant positive effects of PL on JP. This relationship was partially mediated by PSM. Additionally, this study found that ENC negatively moderates the positive relationship of PSM and JP and dampens the effect of PSM on JP. The managerial implication of this study is to translate PSM into improved JP by reducing environmental complexities. Suggestions for future research are also presented.
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复杂环境下公共领导力对公共服务动机和绩效的影响
本研究实证调查了公共领导力(PL)对工作绩效(JP)的影响,并指出了公共服务动机(PSM)的中介作用以及环境复杂性(ENC)在公共服务动机和工作绩效之间的调节作用。通过对 211 名在巴基斯坦工作的公务员进行调查,对研究框架进行了检验。研究结果表明,PL 对 JP 有明显的积极影响。这种关系部分是由 PSM 调节的。此外,本研究还发现 ENC 对 PSM 和 JP 的正向关系起负向调节作用,并抑制 PSM 对 JP 的影响。本研究的管理意义在于通过降低环境复杂性,将 PSM 转化为 JP 的改善。本研究还对未来研究提出了建议。
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来源期刊
Public Administration and Development
Public Administration and Development Social Sciences-Development
CiteScore
3.30
自引率
12.00%
发文量
31
期刊介绍: Since its founding in 1949, Public Administration and Development (PAD) has been reviewing and assessing the practice of public administration at the local, regional, national and international levels where it is directed to managing development processes in low and medium income countries. It gives special attention to investigations of the management of all phases of public policy formulation and implementation which have an interest and importance beyond a particular government and state. PAD has a particular interest in the link between public administration practice and management research and provides a professional and academic forum for reporting on new experiences and experiments. PAD also publishes articles on development management research in the NGO sector. It is widely read by academics and practitioners alike, including consultants, donors and policy advisers. With its case study approach, it is also frequently used for teaching and training purposes.
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