Artificial Intelligence in Mental Health Care: Management Implications, Ethical Challenges, and Policy Considerations

IF 3 Q2 MANAGEMENT Administrative Sciences Pub Date : 2024-09-17 DOI:10.3390/admsci14090227
Stephan Hoose, Kristína Králiková
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Abstract

Adopting AI (Artificial Intelligence) in the provision of psychiatric services has been groundbreaking and has presented other means of handling some of the issues related to traditional methods. This paper aims at analyzing the applicability and efficiency of AI in mental health practices based on business administration paradigms with a focus on managing services and policies. This paper engages a systematic and synoptic process, where current AI technologies in mental health are investigated with reference to the current literature as to their usefulness in delivering services and the moral considerations that surround their application. The study indicates that AI is capable of improving the availability, relevance, and effectiveness of mental health services, information that can be useful for policymakers in the management of health care. Consequently, specific concerns arise, such as how the algorithm imposes its own bias, the question of data privacy, or how a mechanism could reduce the human factor in care. The review brought to light an area of understanding of AI-driven interventions that has not been explored: the effect of such interventions in the long run. The field study suggests that further research should be conducted regarding ethical factors, increasing the ethical standards of AI usage in administration, and exploring the cooperation of mental health practitioners and AI engineers with respect to the application of AI in psychiatric practice. Proposed solutions, therefore, include enhancing the AI functions and ethical standards and guaranteeing that policy instruments are favorable for the use of AI in mental health.
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人工智能在心理健康护理中的应用:管理影响、伦理挑战和政策考量
在提供精神科服务时采用人工智能(AI)具有开创性意义,它为处理与传统方法相关的一些问题提供了其他手段。本文旨在基于工商管理范式,分析人工智能在精神卫生实践中的适用性和效率,重点关注服务和政策管理。本文采用了一种系统性的综述方法,在研究当前人工智能技术在心理健康领域的应用时,参考了有关其在提供服务方面的实用性以及围绕其应用的道德考量的现有文献。研究表明,人工智能能够提高心理健康服务的可用性、相关性和有效性,这些信息对决策者的医疗保健管理非常有用。因此,也出现了一些具体的问题,如算法如何产生自身的偏差、数据隐私问题,或一种机制如何减少护理中的人为因素。审查揭示了人工智能驱动的干预措施中一个尚未探索的理解领域:此类干预措施的长期效果。实地研究建议,应就伦理因素开展进一步研究,提高管理中使用人工智能的伦理标准,并探索心理健康从业者和人工智能工程师在精神病学实践中应用人工智能方面的合作。因此,建议的解决方案包括加强人工智能的功能和伦理标准,并保证政策工具有利于人工智能在精神卫生领域的应用。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
4.80
自引率
10.00%
发文量
151
审稿时长
11 weeks
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