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Artificial Intelligence in Mental Health Care: Management Implications, Ethical Challenges, and Policy Considerations 人工智能在心理健康护理中的应用:管理影响、伦理挑战和政策考量
IF 3 Q2 MANAGEMENT Pub Date : 2024-09-17 DOI: 10.3390/admsci14090227
Stephan Hoose, Kristína Králiková
Adopting AI (Artificial Intelligence) in the provision of psychiatric services has been groundbreaking and has presented other means of handling some of the issues related to traditional methods. This paper aims at analyzing the applicability and efficiency of AI in mental health practices based on business administration paradigms with a focus on managing services and policies. This paper engages a systematic and synoptic process, where current AI technologies in mental health are investigated with reference to the current literature as to their usefulness in delivering services and the moral considerations that surround their application. The study indicates that AI is capable of improving the availability, relevance, and effectiveness of mental health services, information that can be useful for policymakers in the management of health care. Consequently, specific concerns arise, such as how the algorithm imposes its own bias, the question of data privacy, or how a mechanism could reduce the human factor in care. The review brought to light an area of understanding of AI-driven interventions that has not been explored: the effect of such interventions in the long run. The field study suggests that further research should be conducted regarding ethical factors, increasing the ethical standards of AI usage in administration, and exploring the cooperation of mental health practitioners and AI engineers with respect to the application of AI in psychiatric practice. Proposed solutions, therefore, include enhancing the AI functions and ethical standards and guaranteeing that policy instruments are favorable for the use of AI in mental health.
在提供精神科服务时采用人工智能(AI)具有开创性意义,它为处理与传统方法相关的一些问题提供了其他手段。本文旨在基于工商管理范式,分析人工智能在精神卫生实践中的适用性和效率,重点关注服务和政策管理。本文采用了一种系统性的综述方法,在研究当前人工智能技术在心理健康领域的应用时,参考了有关其在提供服务方面的实用性以及围绕其应用的道德考量的现有文献。研究表明,人工智能能够提高心理健康服务的可用性、相关性和有效性,这些信息对决策者的医疗保健管理非常有用。因此,也出现了一些具体的问题,如算法如何产生自身的偏差、数据隐私问题,或一种机制如何减少护理中的人为因素。审查揭示了人工智能驱动的干预措施中一个尚未探索的理解领域:此类干预措施的长期效果。实地研究建议,应就伦理因素开展进一步研究,提高管理中使用人工智能的伦理标准,并探索心理健康从业者和人工智能工程师在精神病学实践中应用人工智能方面的合作。因此,建议的解决方案包括加强人工智能的功能和伦理标准,并保证政策工具有利于人工智能在精神卫生领域的应用。
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引用次数: 0
The Effect of Payment Delay on Consumer Purchase Intention 付款延迟对消费者购买意向的影响
IF 3 Q2 MANAGEMENT Pub Date : 2024-09-16 DOI: 10.3390/admsci14090226
Minkyung Choy
While previous studies have focused on the form of payment methods as a criterion, this study proposes payment delay as a new criterion and examines the relationship between consumers’ need for closure (NFC) and temporal construal in payment situations. Three empirical studies were conducted with participants who had experience with plastic card payments to ensure they understood the concept of payment delay. Participants with a low NFC tended to construe payment situations more abstractly, leading to increased purchase intentions for hedonic products when payment was delayed and for utilitarian products when it was not. In contrast, participants with a high NFC exhibited higher purchase intentions for hedonic products when payment was delayed but no significant difference for utilitarian products based on payment delay. The findings provide implications for strategies to mitigate excessive hedonic consumption through credit card payments and address reluctance toward credit card use stemming from consumers’ aversion to debt or uncertainty.
以往的研究主要以支付方式的形式作为标准,而本研究则提出了支付延迟这一新标准,并研究了支付情况下消费者的封闭性需求(NFC)与时间概念之间的关系。我们对有过塑料卡支付经验的参与者进行了三项实证研究,以确保他们理解支付延迟的概念。NFC 低的参与者倾向于更抽象地理解付款情境,从而在延迟付款时增加了对享乐型产品的购买意向,而在未延迟付款时则增加了对功利型产品的购买意向。相比之下,NFC 高的受试者在延迟付款时对享乐型产品表现出更高的购买意愿,但对功利型产品的购买意愿并没有因付款延迟而产生显著差异。研究结果为通过信用卡支付缓解过度享乐型消费的策略提供了启示,并解决了消费者因厌恶债务或不确定性而不愿使用信用卡的问题。
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引用次数: 0
Understanding and Mitigating Leadership Fear-Based Behaviors on Employee and Organizational Success 了解并减轻领导层恐惧行为对员工和组织成功的影响
IF 3 Q2 MANAGEMENT Pub Date : 2024-09-16 DOI: 10.3390/admsci14090225
Jason A. Hubbart
Leadership behavior profoundly influences organizational culture, serving as a cornerstone for environments that foster safety, innovation, and employee satisfaction. This article utilizes research from the primary literature to demonstrate how leaders’ actions and underlying fears influence organizational dynamics and employee outcomes, highlighting the importance of respect, transparency, and trust. Studies have shown that leadership styles shape the work environment, driving innovation and performance. However, concerns over productivity, evaluation, and control can lead to poor communication, low transparency, reduced innovation, and diminished performance, creating a culture of mistrust and anxiety. Authoritarian control or neglect of employees’ needs exacerbates these issues, stifling creativity. The Pygmalion and Golem effects demonstrate how positive reinforcement enhances morale, productivity, and retention, while negative reinforcement is detrimental. Leaders operating under fears of failure or loss of control or political capital inadvertently create a culture of fear and increasingly severe feedback loops of reduced employee trust, satisfaction, and commitment. Addressing these fears fosters open communication, psychological safety, transparency, and mutual respect. Strategies for transforming leadership fears into positive change include promoting open communication, decentralizing decision-making, and implementing positive reinforcement mechanisms. Constructive feedback mechanisms encourage bidirectional communication and help mitigate the negative impacts of leadership fears. Leaders who address their fears can strengthen team trust, enhancing collaboration and engagement. Ultimately, managing leadership fears proactively catalyzes organizational learning and development, promoting a mindset where challenges are seen as opportunities for growth. This approach enhances adaptability and resilience while fostering continuous improvement. Addressing leadership fears and fostering a supportive culture is essential for sustainable productivity and success, serving as a starting point for exploring strategies that support employee performance and development, ultimately contributing to organizational success.
领导行为深刻影响着组织文化,是营造安全、创新和员工满意环境的基石。本文通过对主要文献的研究,说明了领导者的行为和潜在恐惧如何影响组织动态和员工成果,强调了尊重、透明和信任的重要性。研究表明,领导风格塑造了工作环境,推动了创新和绩效。然而,对生产率、评估和控制的担忧会导致沟通不畅、透明度低、创新减少和绩效下降,从而形成一种不信任和焦虑的文化。专制控制或忽视员工需求会加剧这些问题,扼杀创造力。皮格马利翁效应(Pygmalion)和格尔姆效应(Golem)证明了正强化是如何提高士气、生产力和留任率的,而负强化则是有害的。领导者在担心失败、失去控制权或政治资本的情况下开展工作,无意中会形成一种恐惧文化,并导致员工的信任度、满意度和承诺度下降,形成日益严重的反馈循环。消除这些恐惧可以促进坦诚沟通、心理安全、透明度和相互尊重。将领导恐惧转化为积极变革的策略包括促进公开沟通、下放决策权和实施积极的强化机制。建设性的反馈机制鼓励双向交流,有助于减轻领导恐惧的负面影响。消除恐惧的领导者可以加强团队信任,提高协作性和参与度。最终,管理领导力恐惧可积极促进组织的学习和发展,促进一种将挑战视为成长机遇的心态。这种方法可以增强适应性和复原力,同时促进持续改进。消除领导力恐惧和培养支持性文化对于可持续的生产力和成功至关重要,是探索支持员工绩效和发展战略的起点,最终有助于组织取得成功。
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引用次数: 0
Preferences of Generations of Customers in Slovakia in the Field of Marketing Communication and Their Impact on Consumer Behaviour 斯洛伐克各代客户在营销传播领域的偏好及其对消费者行为的影响
IF 3 Q2 MANAGEMENT Pub Date : 2024-09-14 DOI: 10.3390/admsci14090224
Matúš Cagala, Dagmar Babčanová
This paper deals with the analysis of the preferences of different customer generations in Slovakia in the field of marketing communication and its influence on consumer behaviour. Currently, marketing communication is an integral part of company strategies and has a key influence on how customers choose products or services. With the increasing importance of the generational segmentation of customers, understanding their individual preferences and tendencies in communication becomes an essential prerequisite for success. In this paper, we explore how preferences differ between Baby Boomers, Generation X, Generation Y, and Generation Z, and how these preferences influence their consumer behaviour. Based on the analysis of primary and secondary data, the main trends and preferences of generations in the field of marketing communication were identified. This paper provides useful information that can be used by companies in the creation and implementation of marketing strategies. At the same time, the paper enables a better understanding of the dynamics of consumer behaviour in the context of generational preferences and will help identify opportunities for improving marketing activities and more effective communication with target groups.
本文分析了斯洛伐克各代消费者在营销传播领域的偏好及其对消费者行为的影响。目前,营销传播是公司战略不可分割的一部分,对客户如何选择产品或服务具有重要影响。随着客户代际细分的重要性与日俱增,了解他们在沟通中的个人偏好和倾向成为成功的必要前提。在本文中,我们将探讨婴儿潮一代、X 代、Y 代和 Z 代的偏好有何不同,以及这些偏好如何影响他们的消费行为。基于对一手和二手数据的分析,我们确定了各代人在营销传播领域的主要趋势和偏好。本文提供了有用的信息,可供企业在制定和实施营销战略时使用。同时,本文还有助于更好地了解代际偏好背景下的消费行为动态,并有助于确定改进营销活动和与目标群体进行更有效沟通的机会。
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引用次数: 0
The Role of the Agglomeration Economy and Innovation Ecosystem in the Process of Competency Development and Growth of Small and Medium-Sized Enterprises 集聚经济和创新生态系统在中小企业能力发展和成长过程中的作用
IF 3 Q2 MANAGEMENT Pub Date : 2024-09-14 DOI: 10.3390/admsci14090222
Dario Peirone, Dina Batista Pereira, João Leitão, Olha Nezghoda
In our paper, we examine the simultaneous impact of the agglomeration economy (AE) and the innovation ecosystem (IE) on the competency development of SMEs in the Piemonte region in three high-tech sectors: aerospace, mechatronics, and automotive. This study focuses on the critical challenge for SMEs: survival and market position expansion amidst rapidly changing external environments. We used the capability approach, which includes identifying and assessing a company’s competencies through the capability matrix, as a tool to analyse a company’s competitiveness in the industry based on structural changes; we determined the key insights from managerial practices of SMEs that help to comprehend the behaviour of high-performing, sustainable-performing, and low-performing companies in the development of competencies. The key finding is that SMEs’ sustainability in the context of structural changes in the external environment is primarily influenced by factors such as investment in the development of company competencies, industrial cooperation, strategic planning, cross-fertilisation, and the impact of company age and size on the availability of resources, along with the level of internationalisation. This study also identifies the main challenges these SMEs face, particularly the lack of highly skilled human resources to meet the sector’s specific needs, as well as the difficulties companies face in adapting to changes in consumer behaviour and forecasting future business strategies. In addition, this study introduces the AE and IE variables as strategic tools to enable company representatives to improve their development strategies.
在本文中,我们研究了聚集经济(AE)和创新生态系统(IE)对皮埃蒙特大区航空航天、机电一体化和汽车三大高科技领域中小企业能力发展的同步影响。本研究重点关注中小企业面临的关键挑战:在快速变化的外部环境中生存和扩大市场地位。我们采用了能力方法,包括通过能力矩阵识别和评估公司的能力,以此为工具,根据结构变化分析公司在行业中的竞争力;我们确定了中小企业管理实践中的关键见解,这些见解有助于理解高绩效、可持续绩效和低绩效公司在能力发展方面的行为。研究的主要发现是,在外部环境发生结构性变化的背景下,中小企业的可持续发展主要受到以下因素的影响:对公司能力发展的投资、产业合作、战略规划、交叉融合、公司年龄和规模对资源可用性的影响以及国际化水平。本研究还指出了这些中小企业面临的主要挑战,特别是缺乏高技能人力资源以满足该行业的特殊需求,以及企业在适应消费者行为变化和预测未来业务战略方面面临的困难。此外,本研究还引入了 AE 和 IE 变量作为战略工具,使公司代表能够改进其发展战略。
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引用次数: 0
Competence Development and Affective Commitment as Mechanisms That Explain the Relationship between Organizational Culture and Turnover Intentions 能力培养和情感承诺是解释组织文化与离职意向之间关系的机制
IF 3 Q2 MANAGEMENT Pub Date : 2024-09-14 DOI: 10.3390/admsci14090223
Ana Palma-Moreira, Ana Lúcia Dias, Beatriz Pereira, Manuel Au-Yong-Oliveira
This study investigated the effect of organizational culture (supportive culture, innovation culture, goal culture and rule culture) on turnover intentions and whether this relationship was mediated by organizational practices of competencies development (training, functional rotation and individualized support) and affective commitment. The study sample consisted of 369 participants working in organizations based in Portugal. The results show that only goal culture positively and significantly affects the three dimensions of organizational practices of development competencies and affective commitment. The culture of support has a positive and significant effect on functional rotation, individualized support and affective commitment. The culture of innovation has a positive and significant effect on training. Supportive culture, goal culture and the dimensions of organizational practices of development competencies negatively and significantly affect exit intentions. The serial mediating effect of organizational practices of development competencies and affective commitment on the relationship between organizational culture (supportive culture and goal culture) and turnover intentions was proven. Organizational culture, especially supportive culture and goal culture, proved to be relevant in boosting the implementation of organizational practices of development competencies, boosting affective commitment and reducing turnover intentions.
本研究调查了组织文化(支持文化、创新文化、目标文化和规则文化)对离职意向的影响,以及这种关系是否受组织能力发展实践(培训、职能轮换和个性化支持)和情感承诺的调节。研究样本包括在葡萄牙各组织工作的 369 名参与者。研究结果表明,只有目标文化对组织能力培养实践的三个维度和情感承诺有积极和显著的影响。支持文化对职能轮换、个性化支持和情感承诺有积极和显著的影响。创新文化对培训有显著的正向影响。支持文化、目标文化和发展能力的组织实践对离职意向有显著的负面影响。事实证明,发展能力的组织实践和情感承诺对组织文化(支持文化和目标文化)与离职意向之间的关系具有串联中介效应。组织文化,尤其是支持性文化和目标文化,被证明与促进发展能力组织实践的实施、增强情感承诺和降低离职意向有关。
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引用次数: 0
Ensuring Sustainability: Leadership Approach Model for Tackling Procurement Challenges in Bulgarian Higher Education Institutions 确保可持续性:保加利亚高等教育机构应对采购挑战的领导方法模式
IF 3 Q2 MANAGEMENT Pub Date : 2024-09-13 DOI: 10.3390/admsci14090218
Mina Daskalova-Karakasheva, Denitza Zgureva-Filipova, Kalin Filipov, George Venkov
At present, higher education institutions (HEIs) are increasingly expected to incorporate sustainability into all aspects by integrating it not only into education and research but also into operational processes, including procurement. In some cases, national legislation hinders public universities from adhering to sustainability requirements. This paper aims to introduce a leadership approach model that enables public universities to overcome the constraints imposed by the legal framework. To explore the relatively new area of Sustainable Public Procurement (SPP), where still little is known, the Technical University of Sofia (TU-Sofia) was chosen as a testbed for the case study. Firstly, the challenges posed by external factors—such as non-discrimination principles stated in Bulgaria’s Public Procurement Act (PPA) and internal incentives at TU-Sofia for sustainable procurement initiatives were identified. Secondly, based on the findings, the recommendation is to adopt a leadership approach model by developing and implementing a Sustainable Public Procurement Policy (SPPP) tailored to harness the university’s sustainable development drivers while complying with legislative requirements. As a result of the leadership approach model implementation, the university will not only enhance economic benefits but also mitigate risks and drive transformative change in procurement management processes, contributing to broader societal and environmental goals.
目前,人们越来越希望高等教育机构(HEIs)将可持续发展纳入各个方面,不仅将其纳入教育和研究,还将其纳入包括采购在内的运营过程。在某些情况下,国家立法阻碍了公立大学遵守可持续发展要求。本文旨在介绍一种领导方法模式,使公立大学能够克服法律框架带来的限制。为了探索可持续公共采购(SPP)这一相对较新的领域,索非亚技术大学(TU-Sofia)被选为案例研究的试验基地。首先,确定了外部因素带来的挑战,如保加利亚《公共采购法》(PPA)中规定的非歧视原则,以及索非亚技术大学对可持续采购倡议的内部激励措施。其次,根据研究结果,建议采用领导方法模式,制定并实施可持续公共采购政策(SPPP),在遵守立法要求的同时,利用大学的可持续发展驱动力。通过实施领导方法模式,大学不仅能提高经济效益,还能降低风险,推动采购管理流程的转型变革,为实现更广泛的社会和环境目标做出贡献。
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引用次数: 0
Gravity Model and International Trade: A Survey of the Literature 引力模型与国际贸易:文献概览
IF 3 Q2 MANAGEMENT Pub Date : 2024-09-13 DOI: 10.3390/admsci14090219
Nuno Carlos Leitão
The gravity model, which is applied to international trade, explains the conceptual models of international business. It has been used in various areas of the global economy, such as trade, foreign direct investment, and even the determinants of tourist demand at the level of countries and sectors of economic activity. In terms of the methodology, this study of the gravity model followed the PRISMA requirements and bibliometric analysis (co-occurrence of keywords and network of co-authorship), which were applied to the Scopus database. In terms of the results, economic, geographical distance, and location variables are essential in explaining international trade.
应用于国际贸易的引力模型解释了国际商业的概念模型。它已被用于全球经济的各个领域,如贸易、外国直接投资,甚至国家和经济活动部门层面的游客需求决定因素。在研究方法方面,本引力模型研究遵循了 PRISMA 要求和文献计量分析(关键词共现和合著者网络),并将其应用于 Scopus 数据库。研究结果表明,经济、地理距离和区位变量对解释国际贸易至关重要。
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引用次数: 0
The Impact of Paradoxical Leadership on Employee Knowledge-Sharing Behavior: The Role of Trust in the Leader and Employee Promotive Voice Behavior 矛盾型领导对员工知识共享行为的影响:对领导者的信任和员工的促进性声音行为的作用
IF 3 Q2 MANAGEMENT Pub Date : 2024-09-13 DOI: 10.3390/admsci14090221
Vítor Hugo Silva, Ana Patrícia Duarte, Luís Miguel Simões
As the organizational environment becomes more volatile, uncertain, complex, and ambiguous, and the economy becomes increasingly knowledge-based, organizational knowledge management is key for companies’ success. This is especially important as organizational ties are weaker and job-hopping becomes a more prevalent phenomenon. As human resource mobility increases, companies must ensure that knowledge remains within the company despite employee exit. In this context, the current study sought to understand how leaders’ actions can facilitate employee knowledge sharing, focusing on paradoxical leadership. Besides examining the impact of paradoxical leadership on employees’ propensity to adopt knowledge-sharing behaviors, this study also explored the effects of one potential intervening variable (i.e., promotive voice behavior) and one potential boundary condition (i.e., trust in the leader) on this relationship. A two-wave time-lagged correlational study was conducted with a sample of 154 workers from various sectors. The results of moderated mediation analysis suggest that paradoxical leaders indirectly promote greater knowledge-sharing among subordinates by fostering their promotive-voice behaviors, but only for those with high levels of trust in the leader. The implications of these findings for current organizational challenges regarding knowledge management are discussed.
随着组织环境变得更加动荡、不确定、复杂和模糊,经济日益以知识为基础,组织知识管理成为公司成功的关键。这一点在组织联系越来越弱、跳槽现象越来越普遍的情况下尤为重要。随着人力资源流动性的增加,公司必须确保尽管员工离职,知识仍能留在公司内部。在这种情况下,本研究试图了解领导者的行为如何促进员工的知识共享,重点关注矛盾型领导力。除了研究矛盾型领导力对员工采取知识共享行为倾向的影响外,本研究还探讨了一个潜在干预变量(即促进性声音行为)和一个潜在边界条件(即对领导者的信任)对这种关系的影响。研究以来自不同行业的 154 名工人为样本,进行了两波时滞相关研究。调节中介分析的结果表明,悖论型领导通过促进下属的促进性声音行为,间接促进了下属之间的知识共享,但这只适用于那些对领导高度信任的下属。本文讨论了这些发现对当前组织在知识管理方面所面临挑战的影响。
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引用次数: 0
The Potential of AI in Performing Financial Sentiment Analysis for Predicting Entrepreneur Survival 人工智能在进行金融情绪分析以预测企业家生存状况方面的潜力
IF 3 Q2 MANAGEMENT Pub Date : 2024-09-13 DOI: 10.3390/admsci14090220
Lina Saleh, Samer Semaan
The aim of this study is to investigate the potential of ChatGPT in analyzing the financial sentiment analysis of entrepreneurs. Sentiment analysis involves detecting if it is positive, negative, or neutral from a text. We examine several prompts on ChatGPT-4, ChatGPT-4.0, and LeChat-Mistral and compare the results with FinBERT. Then, we examine the correlation between scores given by both tools with the type, size, and age of the company. The results have shown that scores given by FinBERT are mostly significant and positively correlated with sustainable variables. By sharing these results, we hope to stimulate future research and advances in the field of financial services, particularly bank loans.
本研究旨在探讨 ChatGPT 在分析企业家财务情绪分析方面的潜力。情感分析包括从文本中检测是正面、负面还是中性。我们研究了 ChatGPT-4、ChatGPT-4.0 和 LeChat-Mistral 上的几个提示,并将结果与 FinBERT 进行了比较。然后,我们研究了这两种工具给出的分数与公司类型、规模和年龄之间的相关性。结果表明,FinBERT 给出的分数与可持续变量之间大多具有显著的正相关性。通过分享这些结果,我们希望能促进金融服务领域,尤其是银行贷款领域未来的研究和进步。
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引用次数: 0
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