TOWARDS A BETTER UNDERSTANDING OF THE DYNAMICS AND IMPACTS OF CONSUMER BEHAVIOUR AND TRAVEL DECISIONS IN RESPONSE TO CRISES – AN SLR BASED ANALYSIS

Abstract

Tourism has been one of the most dynamically developing sectors in recent decades, is also vulnerable in numerous aspects. Since the COVID-19 pandemic caused such global drastic fallbacks and challenges as never before, the authors believe that it is crucial to learn from the past to understand the nature of crises in tourism and the microand macroeconomic responses to them, in order to be better prepared. The aim of this study is to map past crises affecting tourism and to analyse their impact on travel decisions according to the type of crisis, using the methodology of a systematic literature review (SLR). The authors believe that the results establish the reasons for the extremely increasing need for expanding our scholarly and practical knowledge concerning consumer market * Szabina Végi, PhD student, Doctoral School of Regional Policy and Economics, University of Pécs, Faculty of Business and Economics, Pécs, Hungary, e-mail: mikeine.vegi.szabina@ktk.pte.hu, ORCID: 0000-0002-