{"title":"Redesigning Technical Services for the 21st Century: A Case Study from the University of Alabama Libraries","authors":"Michael A. Arthur, M. Jackson","doi":"10.5860/lrts.64n3.120-130","DOIUrl":null,"url":null,"abstract":"The University of Alabama Libraries began the process of workflow analysis over a decade ago. Primarily focused on the traditional technical services areas, this process has been iterative and has evolved from looking for efficiencies to a broader change in the culture and an acceptance of an ongoing process of improvement. This article distills lessons learned from workflow analysis in the areas of acquisitions, electronic resources, and cataloging/metadata but also examines how these changes impacted the broader library and philosophies of collection development and management.","PeriodicalId":18197,"journal":{"name":"Library Resources & Technical Services","volume":"64 1","pages":"120-130"},"PeriodicalIF":0.6000,"publicationDate":"2020-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Library Resources & Technical Services","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.5860/lrts.64n3.120-130","RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"INFORMATION SCIENCE & LIBRARY SCIENCE","Score":null,"Total":0}
引用次数: 1
Abstract
The University of Alabama Libraries began the process of workflow analysis over a decade ago. Primarily focused on the traditional technical services areas, this process has been iterative and has evolved from looking for efficiencies to a broader change in the culture and an acceptance of an ongoing process of improvement. This article distills lessons learned from workflow analysis in the areas of acquisitions, electronic resources, and cataloging/metadata but also examines how these changes impacted the broader library and philosophies of collection development and management.
期刊介绍：
Library Resources & Technical Services (LRTS) is a peer-reviewed journal that takes a critical approach to the questions and challenges facing librarians and libraries with regard to: Collections Scholarly communication Preservation (including digitization) Acquisitions (including licensing and economic aspects of acquisitions) Continuing resources Cataloging (including descriptive metadata, authority control, subject analysis, and classification)
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